Installing – Classic mode
comprises platform and content. Platform consists of components such the repository, configuration distribution peer, Development Studio, and so on. uses BMC Remedy Single Sign-On (Remedy SSO or RSSO) as an authentication service.
Installation process – At a glance
The installation process requires you to complete your planning activities before starting the preparatory, installation, and post-installation tasks. The installation flow diagram and the process table enable you to install the solution smoothly.
Installation process
This section describes a typical installation and the sequence in which you must install the components.
Regardless of whether you use the GUI wizard or the silent installation method, you must install the components in the order described in the following process tables.
Before starting with the installation process, ensure that you complete the planning activities for the product. For more information, see
Planning
.
Download the installation files and prepare your installation environment.
| Description | Procedure |
|---|---|
| Complete the preinstallation tasks and download the installation files. | Preparing for TrueSight Orchestration installation |
uses Remedy Single Sign-On (Remedy SSO or RSSO) as an authentication system to manage users and groups.
| Description | Procedure |
|---|---|
Remedy SSO can be installed using one of the following options:
| Installing external Remedy SSO using the wizard |
Repository stores Content at a central location. It also offers role-based access control to ensure that users have access to appropriate content.
| Description | Procedure |
|---|---|
If using embedded Remedy SSO, you can skip Step 2 and start with installing the repository. If using external RSSO, ensure that it is up and running before installing the repository. You can install the repository using the installer (GUI wizard) or silently. |
The Configuration Distribution Peer (CDP) is the primary peer in the grid. It is the master application that controls all workflows, including load balancing across the grid of peers. It provides a central administration point and is a workflow execution engine.
| Description | Procedure |
|---|---|
You can choose any of the following options to install the CDP:
Repository server must be up and running before you install the CDP. |
Development Studio is a graphical authoring tool used to create, modify, and test workflows. It is a thick-client application that can be installed on a Windows operating system.
| Description | Procedure |
|---|---|
When you download the platform installation files, a separate installer is available for installing the Development Studio. | Installing TrueSight Orchestration Development Studio using the wizard Installing TrueSight Orchestration Development Studio silently |
Content comprises application adapters, base adapters, Operations Actions Management Modules, utilities, and runbooks. You can install content anytime after you install the CDP.
| Description | Procedure |
|---|---|
You must install the content version compatible with this version of platform. A separate installer is used for installing content. Using the wizard-based installer, you have the following installation paths available for installing content:
| To check the Platform – Content compatibility, see 20.02 enhancements. |
Apart from the primary peer – CDP, you can install the Activity Peer (AP), Lightweight Activity Peer (LAP), and the secondary CDP, also known as the High Availability CDP (HACDP) based on your deployment requirements. Before installing any of the additional peers, you must add them in the Grid Manager (web application for the CDP).
| Description | Procedure |
|---|---|
An Activity Peer executes workflows however, unlike a CDP, an AP does not provide administrative services. You can install more than one AP in your environment. When you add an AP to the grid, the AP automatically downloads activated workflows from the CDP to provide high-availability workflow load balancing. If a CDP becomes unavailable, the AP continues to process workflows with the other available peers in the same grid. | |
| LAPs host adapters, but unlike the other peer types, they cannot execute workflows. | |
The high-availability configuration distribution peer (HA-CDP) is a secondary CDP that provides redundancy in a high-availability environment and is an optional server component of TrueSight Orchestration. Until a failover occurs, a secondary CDP functions as an Activity Peer. | Installing a CDP as a High-availability CDP using the wizard |
The Operator Control Panel is a web application that enables operators, such as service desk personnel, network operators, and IT technicians, to run workflows in a semi-automated mode. Operators can manually launch a workflow, follow its progress in a graphical view, step-through workflows interactively, and debug workflows. Each instance of TrueSight Orchestration Operator Control Panel can attach to only one peer and provides access to a single grid.
| Description | Procedure |
|---|---|
You can also install the OCP with the primary CDP as described in Step 4. If you have not installed OCP with the CDP, you can install it anytime after installing the primary CDP. | Installing the Operator Control Panel using the wizard |
The TrueSight Orchestration Health and Value Dashboard is an optional component that you can install with the CDP.
| Description | Procedure |
|---|---|
| Install the Health and Value Dashboards. | Installing the Health and Value Dashboards using the wizard |
Complete the post-installation activities to ensure that your Platform environment is functional.
| Description | Procedure |
|---|---|
Post-installation activities include:
| Configuring after installation |
Where to go next
- BMC releases periodic product updates though service packs and patches. Check the
Release notes and notices
section for the latest product updates.
- After all components are installed successfully, you must configure the environment before you start using the platform. For more information, see Configuring after installation.
Troubleshooting installation issues
If you face problems during installation, see Troubleshooting the installation.
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