Starting from version 8.9.03, BMC Network Automation is renamed to TrueSight Network Automation. This space contains information about TrueSight Network Automation 8.9.03 and the later service packs for 8.9. For earlier releases, see BMC Network Automation 8.9.

FAQs and additional resources

This topic provides information that supplements the 8.9.03 and later versions of the TrueSight Network Automation documentation. It contains the following sections:

Frequently asked questions

This section provides answers to frequently asked questions (FAQs) about TrueSight Network Automation.

 What happened to all the PDFs for this product?
 Where do I find release note information?

The following table describes where you can find information previously provided in release notes.

Type of information

Found here in

New features (enhancements) and other information

8.9.04 enhancements
8.9.03 enhancements
8.9.02 enhancements
8.9.01 enhancements
8.9.00 enhancements

  • Issues corrected by the base release and its service packs and patches
  • Issues that are currently open

Known and corrected issues

 Where can I find technical bulletins?

Technical bulletins contained information delivered after a product was released, often in conjunction with a service pack or patch for that release.

Where to find information previously provided in a technical bulletin

Type of technical bulletin

Found here in

Contents of a service pack or patch and instructions particular to it

Other information

Placed in context throughout this space, but listed and linked to in Technical bulletins. You will not have this topic in the first release of the product such as 8.9.00.

 Where do I find information that was previously published as a flash bulletin?

Flashes contained urgent information about product issues and are delivered after a product is released. On, this information is delivered in an "Urgent issues" topic, under Release notes and notices. If this topic does not exist for a given product release, no urgent issues have been discovered for that release.

 Is all the content for TrueSight Network Automation 8.9 in this space?
Yes, all the content for TrueSight Network Automation 8.9 is in this space. The Developer guide which was in a PDF format in the 8.3.00 and earlier releases has been moved into this space under the Developing branch.
 Which versions of third-party products are supported by TrueSight Network Automation?

Product versionJava versionApache Tomcat web server version

AdoptOpenJDK 11.0.3

8.9.04Open JDK
8.9.03Oracle JRE 1.8.0 update 1628.5.31
8.9.02Oracle JRE 1.8.0 update 1318.0.47
8.9.01Oracle JRE 1.8.0 update 1218.0.41
8.9.00Oracle JRE 1.8.0 update 928.0.36

 I’d like a PDF of just selected information. How can I do that?

The BMC Documentation portal gives you the ability to generate PDF and Microsoft Word documents of single pages, and to create PDF exports of multiple pages in a space.  

Creating PDF and Word exports

You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.

To export to PDF or Word

  1. From the Tools menu in the upper-right, select a format:
    • Export to Word to export the current page to Word format
    • Export to PDF to export the current page or a set of pages to PDF
  2. If exporting to PDF, select what you want to export:
    • Only this page to export the current page
    • This page and its children to export a set of pages
    For example, selecting This page and its children from the home page exports the entire space to PDF.

Depending on the number of topics included in the export, it might take several minutes to create the PDF. Once the export is complete, you can download the PDF.

Additional resources from BMC

The following BMC sites provide information outside of the TrueSight Network Automation 8.9 documentation that you might find helpful:

  • BMC Communities,  TrueSight Network Automation community
  • BMC Knowledge Base,  search filtered by BMC Network Automation
  • BMC Educational Services,  TrueSight Network Automation learning path
  • BMC Global Services,  TrueSight Network Automation offerings
  • information about BMC Network Automation
  • Documentation for BMC Cloud Lifecycle Management
  • Documentation for BMC Decision Support - Network Automation
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