Monitoring solutions in BMC Helix Operations Management

The following table lists the monitoring solutions supported in BMC Helix Operations Management:

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Monitoring solution nameLatest released versionDescriptionApplicable licenseLocal monitoringRemote monitoringTechnology
PATROL for Ceph Storage

24.1.00

Ensures continuous monitoring of the distributed storage infrastructure's health and performance. This robust monitoring extends to individual components, providing transparency into data status and insights into overall system health.

Monitoring and Event Management for Servers
(tick)Database
BMC PATROL for Agent High Availability

23.4.01

PATROL for Agent Failover assigns data collection responsibilities to a pair of PATROL Agents.

Monitoring and Event Management for Servers
(tick)BMC products
PATROL for Synthetic Monitoring

24.2.00


Ability to monitor the availability and performance of your web-based applications.

Monitoring and Event Management for Servers
(tick)Application
BMC PATROL for IBM MQ Series 23.2.02

Enables you to monitor:

  • MQ deployed on a container (for example, OpenShift)
  • MQ environment remotely 
  • MQ environment locally
Monitoring and Event Management for Servers
(tick)Application
PATROL for Redis23.3.00

You can monitor the Redis Cluster (RIS_CLUSTER) service.

Monitoring and Event Management for Servers
(tick)Database
PATROL for SAP Solution Manager22.3.06BMC PATROL for SAP Solution Manager is a solution that discovers and collects performance data from SAP Solution Manager systems, SAP satellite systems, and from SAP HANA database . The product is compliant with SAP standards. Monitoring and Event Management for ServersNo(tick)Java

PATROL for Oracle Enterprise Database

3.1.10

 Monitoring of wait time attributes of SQL query.

Monitoring and Event Management for Servers
(tick)Database

PATROL for PostgreSQL Database

1.1.20

Enables you to:

  • Monitor PostgreSQL database availability
  • Monitor the availability and performance of database resources


Monitoring and Event Management for Servers
(tick)Database

PATROL for Elasticsearch

1.0.14

Monitors the performance metrics of the Elasticsearch Cluster, Nodes, JVM, Indices, and Shards. It provides ample metrics for each of these entities to fulfill all your monitoring requirements.

Monitoring and Event Management for Servers
(tick)Database

PATROL for IBM DB2

9.7.01Added support for CyberArk vault in PATROL for IBM DB2.
Access your secret credentials from the vault in PATROL for IBM DB2
Monitoring and Event Management for Servers(tick)(tick)Database

PATROL for Oracle

9.7.13

Monitors the Oracle database. Monitoring includes the following components of your installation:

  • Archive log activity
  • Automatic Storage Management
  • DataGuard failover monitoring
  • ETSM
  • Failover and Cluster Monitoring Scenarios
  • Instance performance and health of the environment
  • Local and remote monitoring
  • instance
  • Oracle server options
  • Oracle Net
  • Oracle pluggable instances
  • Resource availability and capacity
  • Replication and Oracle jobs
  • Real Application Cluster monitoring
  • Users
  • XML Log monitoring
Monitoring and Event Management for Servers(tick)(tick)Database

PATROL for Microsoft SQL Server

9.6.40Monitors the performance and database activity of Microsoft SQL Servers.Monitoring and Event Management for Servers(tick)(tick)Database

PATROL for MongoDB

1.1.32

The Patrol agent can now connect to the MongoDB cluster without the necessity for the TrustStore to retain any certificates. Ensure to set up this option during your MongoDB installation/configuration.

Monitoring and Event Management for Servers
(tick)Database
PATROL for SAP HANA1.1.20

Configure alerts monitoring.

Monitoring and Event Management for Servers
(tick)Database
PATROL for Microsoft Windows Servers20.05.11

The dependency of processor and memory on the following attributes of the Health AT A Glance (NT_HEALTH) application class is removed in the remote monitoring:

  • Total Processor Utilization (ProcessorUtilization): This attribute can be monitored even if the _TOTAL instance of the NT_CPU application is excluded from monitoring.
  • Resource Contention (ResourceContention): This attribute can be monitored even if the _TOTAL instance of the NT_CPU application is excluded from monitoring.
  • Memory Usage (MemoryUsage): This attribute can be monitored even if the MEMORY application is excluded from monitoring.
Monitoring and Event Management for Servers(tick)(tick)Operating system
PATROL for AIX1.1.31A new text parameter is added in the Processes (IAK_Process_Container) application class to list processes utilizing the most CPU time.Monitoring and Event Management for Servers(tick)(tick)Operating system
PATROL for Linux22.4.11

Fixed the issues from the previous releases.

Monitoring and Event Management for Servers(tick)(tick)Operating system
PATROL for Oracle Cloud Monitoring22.4

Reports and monitors availability and performance across critical areas of the Oracle Cloud Infrastructure cloud environment.

Monitoring and Event Management for Servers(tick)(tick)Cloud
PATROL for Google Cloud Platform1.1.10

Monitor the attributes in the following GCP Cloud SQL service instances:

  • MySQL
  • PostgreSQL
  • SQL Server
Monitoring and Event Management for Serverless Assets
(tick)Cloud
PATROL for Microsoft Azure22.4.20

Monitor and manage the availability and performance of your Microsoft Azure Services. It issues visual warnings and alarms when thresholds are exceeded, allowing easy identification of problem areas. The KM monitors the following Azure Services:

  • App Services
  • Storage Accounts
  • SQL Server and Database
  • Virtual Machines
  • Virtual Machine Scale Sets
Monitoring and Event Management for Serverless Assets
(tick)Cloud
PATROL for Amazon Web Services22.4.41
  • Ability to filter attributes for collection.

  • Fixed an issue reported in the earlier version.

Monitoring and Event Management for Serverless Assets
(tick)Cloud
PATROL for Cloud Foundry1.0.04

Contains third-party software upgrade for security enhancement.

Monitoring and Event Management for Serverless Assets
(tick)Cloud
PATROL for OpenStack1.1.02Contains third-party software upgrades for security improvements.

Monitoring and Event Management for Serverless Assets


(tick)Cloud
PATROL for VMware vSphere (also supports VMware vSphere 6.0)4.0.31

Monitors VMware vSphere environment. Monitoring includes the following components of a configured VMware vSphere environment:

  • Datacenters
  • Clusters
  • Hosts
  • Virtual machines (VMs)
  • Resource pools
  • VMware vApps
  • Datastores
Monitoring and Event Management for Servers
(tick)Virtual platforms
PATROL for Remedy AR Server2.0.04Known and corrected issues.Monitoring and Event Management for Servers
(tick)BMC products

PATROL for Application Management

10.8.02

Fixed the issues from the previous releases.

Monitoring and Event Management for Servers
(tick)BMC products
PATROL for Light Weight Protocols3.0.03
  • Monitors network devices based on Simple Network Management Protocol (SNMP) data collection or ICMP (PING). 
  • Monitors ports and DNS servers
Monitoring and Event Management for Servers
(tick)Network
Monitoring and Event Management for Devices
PATROL for Entuity Server2.0.00Monitors the network devices discovered by the Entuity Servers.Monitoring and Event Management for Devices
(tick)Network
PATROL for Apache Kafka23.2.10
  • Monitor Apache Kafka deployed on VM, AWS, or container.
  • Monitor the availability of business services.
Monitoring and Event Management for Servers
(tick)Application
PATROL for Hadoop1.1.00

Monitors the Hadoop environment. Monitoring includes the following components of a configured Hadoop environment:

  • DataNode
  • NameNode
  • JobTracker
  • SecondaryNameNode
  • TaskTracker
  • JobHistory
  • NodeManager
  • ResourceManager
  • JournalNode

Monitoring and Event Management for Servers
(tick)Application
PATROL for JBoss Application Server3.2.02

Monitors runtime application server availability and performance of:

  • JBoss resources
  • Servlets
  • Oracle JavaServer Pages (JSPs)
  • Enterprise Java Beans (EJBs)
Monitoring and Event Management for Servers
(tick)Application
PATROL for Microsoft Exchange Servers6.1.10Monitors the performance of local and remote Microsoft Exchange Servers.Monitoring and Event Management for Servers(tick)(tick)Application
PATROL for Internet Servers9.0.52

Monitors and manages internet servers including servers supporting Secure Socket Layer (SSL) encryption, across a distributed environment from a centralized console.

Component monitoring solutions - BMC PATROL for Web Services 9.0.30 (discontinued starting version 11.3.06), BMC PATROL for Web URL 9.0.40, Web Transaction Capture Utility 9.0.30

Notes:

BMC PATROL for Web URL, BMC PATROL for Web Transaction, and Web Transaction Capture Utility have been updated in 10.5.01 repository release.

Monitoring and Event Management for Servers
(tick)Application
PATROL for Apache Tomcat and Generic Java Server3.1.02Enables you to monitor runtime application server availability, performance and availability of Apache Tomcat and Generic Java resources, performance of servlets and Java Server Pages (JSPs).Monitoring and Event Management for Servers
(tick)Application
PATROL for Kubernetes22.4.02

Fixed the issues from the previous releases.

Monitoring and Event Management for Serverless Assets
(tick)Containers
PATROL for OpenShift24.2.00

Discover and monitor cluster health by remotely connecting to it with simple configuration.

Monitors the following entities:

  • Nodes
  • Projects
  • Cluster Operators
  • Controllers
  • Pods
  • Containers
Monitoring and Event Management for Serverless Assets
(tick)Containers
PATROL for Docker1.1.01

Monitors your configured Docker environment. Components monitored:

  • Docker hosts
  • Docker containers
  • Docker swarm
Monitoring and Event Management for Serverless Assets
(tick)Containers
PATROL for Log Management2.7.41Monitors and manages log files in your environment.Monitoring and Event Management for Servers(tick)(tick)Multiple environments
Monitoring and Event Management for Devices
PATROL for Scripting2.1.02Allows you to write a script in the language of your choice, use the script to discover instances and collect performance metrics. The KM gives you the ability to add additional data collection without having to understand or write PSL.Monitoring and Event Management for Servers(tick)(tick)Multiple environments
Monitoring and Event Management for Devices
PATROL for Solaris1.0.02

A new text parameter is added in the Processes (KIS_Process_Container) application class to list processes utilizing the most CPU time.

Monitoring and Event Management for Servers(tick)(tick)Operating system
PATROL for Citrix XenServer3.1.01Monitors the Citrix XenServer environment and resources.Monitoring and Event Management for Servers
(tick)Virtual platforms
PATROL for Sybase22.02.06

Added support for CyberArk vault in PATROL for Sybase.
Access your secret credentials from the vault in PATROL for Sybase

Monitoring and Event Management for Servers
(tick)Database
PATROL for Oracle WebLogic3.1.01

Monitors the Oracle Weblogic Server environment. Monitoring includes the following Weblogic components:

  • Server
  • Cluster
  • JMX MBean
Monitoring and Event Management for Servers
(tick)Middleware
PATROL for IBM WebSphere Application Server3.1.01

Monitors the IBM WebSphere Application Server environment. Provides capability to perform the following:

  • Application monitoring with JMX
  • Application Server monitoring
  • Dynamic Cache
  • Enterprise Java Bean
  • High Availability Manager
  • Service Integration Bus
  • Thread Pool
  • Web Service
  • WebSphere Process Server, WebSphere Edge Server and WebSphere Proxy Server monitoring
Monitoring and Event Management for Servers
(tick)Middleware
PATROL for Citrix XenApp 2.0.00.01

Monitors Xen applications and desktop. Monitoring includes the following components of a configured Citrix Site:

  • Delivery Controllers 
  • Delivery Groups 
  • Machines belonging to Delivery Groups (Server OS machines / Desktop OS machines)
  • Published Applications
  • License Server
  • Machine Catalogs
Monitoring and Event Management for Servers
(tick)Application
PATROL for iSeries4.2.30Monitors the iSeries operating system environments remotely. Monitoring includes various parameters that provide statistical information about resource utilization, operating status, and performance of your environment.Monitoring and Event Management for Servers
(tick)Operating system
PATROL for Microsoft System Center Virtual Machine Manager1.0.01

Support provided for newer versions of Microsoft Windows Server and Microsoft System Center Virtual Machine Manager.

Monitoring and Event Management for Servers
(tick)Virtual platforms
HP Data Protector 1.5.00

Provides the following capabilities:

  • Monitoring HP Data Protector and client system availability
  • Monitoring backup and restore sessions
  • Notifying tape mount requests
  • Monitoring libraries and tape devices
  • Monitoring HP Data Protector database
  • Monitoring media pools
  • Monitoring log files
  • Displaying HP Data Protector infrastructure
  • Triggering appropriate events to PEM
Monitoring and Event Management for sentryStream(tick)
Storage
IBM SVC-Storwize Storage KM2.1.00

Monitors the availability, performance and capacity utilization of IBM SVC-Storwize. It automatically discovers the topology and configuration of the IBM SVC-Storwize Cluster monitored, including the nodes, FC and iSCSI ports, MDisks, Storage Systems, and volumes. Volume mirroring is also monitored to make sure both copies of the volume are properly synchronized and thus guarantee data integrity and recoverability.

Components monitored:

  • Nodes
  • FC ports
  • iSCI ports
  • Pools
  • MDisks
  • Storage Systems
  • Volumes
  • Volume Mirroring
Monitoring and Event Management for sentryStream
(tick)Storage
NetApp Storage KM3.3.08

Monitors all of the performance metrics and hardware health information of your NetApp Filers. It continuously monitors the activity of each filer and is also able to build reports on past utilization statistics.

Components monitored:

  • Array activity statistics
  • Files System monitoring
  • Per-protocol statistics 
  • Mirroring reports
  • LUN and Volumes Statistics
Monitoring and Event Management for sentryStream
(tick)Storage
Hardware Sentry KM10.2.01

Monitors the hardware of almost any server (physical, virtual, and blade servers) that composes a datacenter.

Components monitored:

  • Critical Devices
  • Environment
  • Disks
  • Network Links

Information

Obtain the latest versions of Sentry monitoring solutions from http://www.sentrysoftware.com/products Open link .

Monitoring and Event Management for sentryStream
(tick)Storage
Dell Compellent KM1.4.00

Enables SAN administrators to monitor their entire Dell Compellent infrastructure within their own BMC Helix Operations Management environment.

Components monitored:

  • Controllers
  • Battery
  • Fan
  • Memory
  • Power Supply
  • Ports
  • Temperature
  • Voltage
  • Disk Folders
  • Disk Classes
  • Disks
  • Volumes
Monitoring and Event Management for sentryStream
(tick)Storage
Monitoring Studio X10.3.00

Monitoring Studio X for PATROL is a multifaceted solution:

  • Monitors almost any technology (application, server, device, and so on) for which there is no out-of-the-box monitoring solution.
  • Provides a web-based interface that enables you to configure and troubleshoot PATROL Agent.
  • Interacts with PATROL Agent by using a fully-documented REST API.
Monitoring and Event Management for sentryStream
(tick)Multiple environments
Dell EMC Unity KM1.0.01

Monitors the availability, performance, and capacity of Dell EMC Unity storage systems.

Components monitored:

  • CIFS and NFS Servers
  • Controllers
  • Ethernet and FC Ports
  • Fans
  • File Systems
  • Physical Disks
  • Power Supplies
  • Storage Pools
  • Storage System
  • Volumes
Monitoring and Event Management for sentryStream
(tick)Storage
EMC Disk Arrays KM4.2.00

Monitors critical performance and hardware data and enables SAN/NAS. Administrators to be warned whenever a problem occurs in their EMC environment.

EMC Disk Arrays KM supports EMC Celerra, EMC CLARiiON CX Series, EMC NAS, EMC Symmetrix VMX, and EMC VNX Series.

Components monitored:

  • Disk Arrays
  • Controllers
  • Disk Groups
  • Fiber Ports
  • Physical Disks
  • Storage Pools
  • Volumes
  • Control Station, Data Mover, DM Ethernet Ports, Filers, File Systems and NFS Servers (for EMC Celerra storage systems only)
  • Hardware components: batteries, fans, power supplies.
Monitoring and Event Management for sentryStream
(tick)Storage
EMC Xtremio KM1.2.00

Monitors the availability, performance, and capacity of EMC XtremIO storage systems in BMC Helix Operations Management.
Components monitored:

  • BBU
  • X-Bricks
  • Cluster
  • Controllers
  • DAE
  • InfiniBand ports
  • Local Disk Drives
  • Physical Disks
  • Ports
  • PSU
  • Volumes
  • Management Servers
Monitoring and Event Management for sentryStream
(tick)Storage
HP EVA Storage KM1.3.00

Enables SAN administrators to monitor, collect, and display key performance data and business-essential metrics. As part of the Sentry Software Storage solution, HP EVA KM for PATROL covers performance counters while Hardware Sentry KM for PATROL collects hardware-related information.

HP EVA KM for PATROL monitors all your HP EVA storage assets within a centralized management console. All the information concerning disk arrays, controllers, physical and virtual disks are directly displayed in your BMC framework. 

Components monitored:

  • Disk Array
  • Controllers
  • Physical Disks
  • Virtual Disks
Monitoring and Event Management for sentryStream(tick)
Storage
IBM XiV Storage KM1.1.00

Monitors your IBM XiV storage systems and displays all the critical information concerning data and interface modules, disks and volumes directly in your BMC Framework.

Components monitored:

  • Storage systems
  • Storage pools
  • Volumes
  • IBM XiV KM for PATROL can also generate activity reports on a daily or weekly basis for storage systems, storage pools, volumes, and physical disks.
Monitoring and Event Management for sentryStream
(tick)Storage
EMC NetWorker KM3.1.00

Integrates the monitoring of EMC NetWorker into the BMC systems management environments by reporting on key areas such as server availability, log file sizes, pending media events.

Components monitored:

  • Servers

  • Logs

  • Media servers

  • Policies

  • Jobs

  • Libraries
  • Devices
  • Pools
  • Databases
  • Daemons
Monitoring and Event Management for sentryStream
(tick)Storage
IBM Spectrum Protect3.1.00

Automates backup monitoring and improves the backup success rate.

Components monitored:

  • Jobs
  • Server and Storage Agent availability
  • Internal server processes
  • Server database and recovery logs
  • Storage pools
  • Libraries and drives
  • Client
Monitoring and Event Management for sentryStream
(tick)Storage
Hitachi Disk Arrays KM1.5.00

Monitors all your Hitachi storage assets within a centralized management console.

Components monitored:

  • Disk arrays
  • Storage pools
  • Controllers
  • Storage Volumes
  • Ports
Monitoring and Event Management for sentryStream
(tick)Storage
IBM DS6000, DS8000 Series Storage KM1.3.01

Enables SAN administrators to manage their IBM storage assets from centralized management platform.

Components Monitored:

  • Storage Units
  • Extent Pools
  • Ranks
  • Storage Volumes
  • Ports
Monitoring and Event Management for sentryStream
(tick)Storage
Veritas Volume Manager KM3.0.00

Monitors and manages Veritas Volume Manager disk groups, volumes, plexes, subdisks, and the raw devices they rely on. It provides metrics on the reliability and performance of the disk arrays controlled.

Components monitored:

  • Storage media
  • Internal server process
  • Devices and volumes
  • Volume Manager logs
Monitoring and Event Management for sentryStream
(tick)Storage
Veritas File System KM3.0.00

Provides metrics on the reliability and performance of monitored file systems.

Components monitored:

  • File system
  • Internal server process
  • Quotas and Kernel messages for reported warnings and errors
Monitoring and Event Management for sentryStream
(tick)Storage
Veritas Cluster Server KM3.0.00

Veritas Cluster Server KM for PATROL monitors your Veritas Cluster
Server infrastructure and reports critical metrics in your BMC framework.

Components monitored:

  • Systems
  • Heartbeats
  • LLT & GAB
  • Resources & Service Groups
  • Logs
  • Agents
  • Automatic KM Failover
Monitoring and Event Management for sentryStream
(tick)Storage
HP 3PAR KM1.2.00

Monitors all your HP 3PAR storage assets within a centralized management console.

Components monitored:

  • Hardware
  • Environment
  • Data traffic and I/Os
  • Storage resource availability and utilization

The HP 3PAR KM can also generate activity reports on a daily or weekly basis for storage systems, nodes, ports (Ethernet, FC, SAS), storage pools, volumes, and physical disks.

Monitoring and Event Management for sentryStream
(tick)Storage
Veritas NetBackup KM3.3.00

Monitors your Veritas NetBackup application within a centralized management console to ensure its runs efficiently 24 hours a day.

Components monitored:

  • Catalog databases

  • Clients
  • Daemons

  • Devices

  • Disk pools

  • Disk storage and volume pools

  • Jobs

  • Log Files

  • Media Server

  • Mounts

  • Policies

  • Policy clients
  • Robotic libraries and drives

  • Server availability

Monitoring and Event Management for sentryStream
(tick)Storage
Pure Storage KM1.0.00

Monitors the availability, performance, and capacity of Pure Storage systems in BMC Helix Operations Management.
Components monitored:

  • Chassis
  • Controllers
  • Fans
  • I/O Modules
  • NVRAMs
  • Other Devices
  • Physical Disks
  • Ports
  • Power Supplies
  • Shelves
  • Temperature Sensors
  • Volumes
Monitoring and Event Management for sentryStream
(tick)Storage

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Comments

  1. Andy Spiers

    Export to CSV, does NOT seem to work. (PDF and Word exports do)

    Nov 04, 2020 08:04
    1. Swati Malhotra

      Hi Andy Spiers,


      It is a known issue on Wiki. Our Wiki Support team is working on it.


      Thanks and regards,

      Swati

      Nov 05, 2020 12:11
  2. Amit Khandelwal

    Hi Swati,

    "Patrol for Log management " link is not working for BHOM

    May 02, 2022 03:05
    1. Krutarth Mohakud

      HiAmit Khandelwal , this is fixed. Thanks.


      May 04, 2022 12:51
  3. Tim Bocardo

    This page is in the TrueSight space, but the header refers to BHOM. Can we have a page, or at least a link to this page, in the BHOM documentation?

    Feb 14, 2023 10:42
    1. Swati Malhotra

      Thanks for the great idea, Tim! We have added the link to the BMC Helix Operations Management documentation.

      Collecting data

      Thanks and regards,

      Swati

      Feb 26, 2023 08:56
  4. Amit Khandelwal

    Hi team,

    The link for " https://docs.bmc.com/docs/oe231/home-1169782765.html " is giving the following error "

    Forbidden Sorry, an error occured.

    Error code - 403 (Forbidden)

    Please try returning to your previous page, visiting the homepage, or searching."

    Mar 30, 2023 09:46
    1. Krutarth Mohakud

      Amit Khandelwal , can you please check again, as I am able to access the page? 

      Mar 31, 2023 02:04
  5. Jon Thomas

    Can you please update the PATROL for Synthetic Monitoring's applicable license to "Monitoring and Event Management for Servers"?

    Sep 01, 2023 08:41
    1. Sandip Modi

      Updated.

      Nov 07, 2023 07:47
  6. Jonathan Macey

    These docs have a page on "Java support for TrueSight monitoring solutions" but no equivalent for "Monitoring solutions in BMC Helix Operations Management".

    Can you please address this?

    Feb 13, 2024 12:12
  7. Darwin Sumayo

    May I suggest having another column to show the minimum version of the KM supported by BHOM rather than going to the KM sites one by one. Most of the KM documentation does not explicitly state that it is supported in BHOM and only TrueSight is listed in their respective "Supported BMC Solution" sites.

    Mar 03, 2024 10:07