Monitoring solutions in BMC Helix Operations Management

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PATROL for Agent Failover assigns data collection responsibilities to a pair of PATROL Agents.

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Ability to monitor the availability and performance of your web-based applications.

• Monitor the availability of IBM MQ to avoid any delay or downtime caused by IBM MQ infrastructure
• Container-based deployment and remote monitoring

You can monitor the Redis Cluster (RIS_CLUSTER) service.

PATROL for Oracle Enterprise Database

 Monitoring of wait time attributes of SQL query.

PATROL for PostgreSQL Database

Enabling vault access.

Monitoring of wait time attributes

PATROL for Elasticsearch

• Fixed the issues from the previous releases.
• Added monitoring capability for allocation and utilization of shards by using the following application classes:
  • Shards allocated (ShardsAllocated)
  • Shards utilization (ShardsUtilization)

PATROL for IBM DB2

PATROL for Oracle

Monitors the Oracle database. Monitoring includes the following components of your installation:

• Archive log activity
• Automatic Storage Management
• DataGuard failover monitoring
• ETSM
• Failover and Cluster Monitoring Scenarios
• Instance performance and health of the environment
• Local and remote monitoring
• instance
• Oracle server options
• Oracle Net
• Oracle pluggable instances
• Resource availability and capacity
• Replication and Oracle jobs
• Real Application Cluster monitoring
• Users
• XML Log monitoring

PATROL for Microsoft SQL Server

PATROL for MongoDB

Added support for CyberArk vault in PATROL for MongoDB.
Access your secret credentials from the vault in PATROL for MongoDB. 

Configure alerts monitoring.

The dependency of processor and memory on the following attributes of the Health AT A Glance (NT_HEALTH) application class is removed in the remote monitoring:

• Total Processor Utilization (ProcessorUtilization): This attribute can be monitored even if the _TOTAL instance of the NT_CPU application is excluded from monitoring.
• Resource Contention (ResourceContention): This attribute can be monitored even if the _TOTAL instance of the NT_CPU application is excluded from monitoring.
• Memory Usage (MemoryUsage): This attribute can be monitored even if the MEMORY application is excluded from monitoring.

Fixed the issues from the previous releases.

Reports and monitors availability and performance across critical areas of the Oracle Cloud Infrastructure cloud environment.

Monitors the Google Cloud Platform projects, enabling you to determine the performance and availability of the following services:

• Cloud Platform
• Cloud Platform Project
• Compute Engine (Instance, Disk, and Network)
• App Engine (Service, Version Flexible, Version Standard)
• Cloud Functions

Fixed the issues from the previous releases.

• Ability to filter attributes for collection.

• Fixed an issue reported in the earlier version.

Contains the third-party software upgrade for security enhancement.

Monitoring and Event Management for Serverless Assets

Monitors VMware vSphere environment. Monitoring includes the following components of a configured VMware vSphere environment:

• Datacenters
• Clusters
• Hosts
• Virtual machines (VMs)
• Resource pools
• VMware vApps
• Datastores

PATROL for Application Management

Fixed the issues from the previous releases.

• Monitor Apache Kafka deployed on VM, AWS, or container.
• Monitor the availability of business services.

Monitors the Hadoop environment. Monitoring includes the following components of a configured Hadoop environment:

• DataNode
• NameNode
• JobTracker
• SecondaryNameNode
• TaskTracker
• JobHistory
• NodeManager
• ResourceManager

• JournalNode

Monitors runtime application server availability and performance of:

• JBoss resources
• Servlets
• Oracle JavaServer Pages (JSPs)
• Enterprise Java Beans (EJBs)

Monitors and manages internet servers including servers supporting Secure Socket Layer (SSL) encryption, across a distributed environment from a centralized console.

Component monitoring solutions - BMC PATROL for Web Services 9.0.30 (discontinued starting version 11.3.06), BMC PATROL for Web URL 9.0.40, Web Transaction Capture Utility 9.0.30

Notes:

BMC PATROL for Web URL, BMC PATROL for Web Transaction, and Web Transaction Capture Utility have been updated in 10.5.01 repository release.

Fixed the issues from the previous releases.

Discover and monitor cluster health by remotely connecting to it with simple configuration.

Monitors the following entities:

• Nodes
• Projects
• Cluster Operators
• Controllers
• Pods
• Containers

Monitors your configured Docker environment. Components monitored:

• Docker hosts
• Docker containers
• Docker swarm

Monitors the Solaris operating system environments locally and remotely.

Enables you to monitor the Oracle Virtual Machine Manager (OVM). It collects performance statistics of the Repositories, Oracle VM Servers, and VMs.

Added support for CyberArk vault in PATROL for Sybase.
Access your secret credentials from the vault in PATROL for Sybase. 

Monitors the Oracle Weblogic Server environment. Monitoring includes the following Weblogic components:

• Server
• Cluster
• JMX MBean

Monitors the IBM WebSphere Application Server environment. Provides capability to perform the following:

• Application monitoring with JMX
• Application Server monitoring
• Dynamic Cache
• Enterprise Java Bean
• High Availability Manager
• Service Integration Bus
• Thread Pool
• Web Service
• WebSphere Process Server, WebSphere Edge Server and WebSphere Proxy Server monitoring

Monitors Xen applications and desktop. Monitoring includes the following components of a configured Citrix Site:

• Delivery Controllers 
• Delivery Groups 
• Machines belonging to Delivery Groups (Server OS machines / Desktop OS machines)
• Published Applications
• License Server
• Machine Catalogs

Support provided for newer versions of Microsoft Windows Server and Microsoft System Center Virtual Machine Manager.

Provides the following capabilities:

• Monitoring HP Data Protector and client system availability
• Monitoring backup and restore sessions
• Notifying tape mount requests
• Monitoring libraries and tape devices
• Monitoring HP Data Protector database
• Monitoring media pools
• Monitoring log files
• Displaying HP Data Protector infrastructure
• Triggering appropriate events to PEM

Monitors the availability, performance and capacity utilization of IBM SVC-Storwize. It automatically discovers the topology and configuration of the IBM SVC-Storwize Cluster monitored, including the nodes, FC and iSCSI ports, MDisks, Storage Systems, and volumes. Volume mirroring is also monitored to make sure both copies of the volume are properly synchronized and thus guarantee data integrity and recoverability.

Components monitored:

• Nodes
• FC ports
• iSCI ports
• Pools
• MDisks
• Storage Systems
• Volumes
• Volume Mirroring

Monitors all of the performance metrics and hardware health information of your NetApp Filers. It continuously monitors the activity of each filer and is also able to build reports on past utilization statistics.

Components monitored:

• Array activity statistics
• Files System monitoring
• Per-protocol statistics 
• Mirroring reports
• LUN and Volumes Statistics

Enables SAN administrators to monitor their entire Dell Compellent infrastructure within their own BMC Helix Operations Management environment.

Components monitored:

• Controllers
• Battery
• Fan
• Memory
• Power Supply
• Ports
• Temperature
• Voltage
• Disk Folders
• Disk Classes
• Disks
• Volumes

Monitoring Studio X for PATROL is a multifaceted solution:

• Monitors almost any technology (application, server, device, and so on) for which there is no out-of-the-box monitoring solution.
• Provides a web-based interface that enables you to configure and troubleshoot PATROL Agent.
• Interacts with PATROL Agent by using a fully-documented REST API.

Monitors the availability, performance, and capacity of Dell EMC Unity storage systems.

Components monitored:

• CIFS and NFS Servers
• Controllers
• Ethernet and FC Ports
• Fans
• File Systems
• Physical Disks
• Power Supplies
• Storage Pools
• Storage System
• Volumes

Monitors critical performance and hardware data and enables SAN/NAS. Administrators to be warned whenever a problem occurs in their EMC environment.

EMC Disk Arrays KM supports EMC Celerra, EMC CLARiiON CX Series, EMC NAS, EMC Symmetrix VMX, and EMC VNX Series.

Components monitored:

• Disk Arrays
• Controllers
• Disk Groups
• Fiber Ports
• Physical Disks
• Storage Pools
• Volumes
• Control Station, Data Mover, DM Ethernet Ports, Filers, File Systems and NFS Servers (for EMC Celerra storage systems only)
• Hardware components: batteries, fans, power supplies.

Monitors the availability, performance, and capacity of EMC XtremIO storage systems in BMC Helix Operations Management.
Components monitored:

• BBU
• X-Bricks
• Cluster
• Controllers
• DAE
• InfiniBand ports
• Local Disk Drives
• Physical Disks
• Ports
• PSU
• Volumes
• Management Servers

Enables SAN administrators to monitor, collect, and display key performance data and business-essential metrics. As part of the Sentry Software Storage solution, HP EVA KM for PATROL covers performance counters while Hardware Sentry KM for PATROL collects hardware-related information.

HP EVA KM for PATROL monitors all your HP EVA storage assets within a centralized management console. All the information concerning disk arrays, controllers, physical and virtual disks are directly displayed in your BMC framework. 

Components monitored:

• Disk Array
• Controllers
• Physical Disks
• Virtual Disks

Monitors your IBM XiV storage systems and displays all the critical information concerning data and interface modules, disks and volumes directly in your BMC Framework.

Components monitored:

• Storage systems
• Storage pools
• Volumes
• IBM XiV KM for PATROL can also generate activity reports on a daily or weekly basis for storage systems, storage pools, volumes, and physical disks.

Integrates the monitoring of EMC NetWorker into the BMC systems management environments by reporting on key areas such as server availability, log file sizes, pending media events.

Components monitored:

• Servers

• Logs

• Media servers

• Policies

• Jobs

• Libraries
• Devices
• Pools
• Databases
• Daemons

Automates backup monitoring and improves the backup success rate.

Components monitored:

• Jobs
• Server and Storage Agent availability
• Internal server processes
• Server database and recovery logs
• Storage pools
• Libraries and drives
• Client

Monitors all your Hitachi storage assets within a centralized management console.

Components monitored:

• Disk arrays
• Storage pools
• Controllers
• Storage Volumes
• Ports

Enables SAN administrators to manage their IBM storage assets from centralized management platform.

Components Monitored:

• Storage Units
• Extent Pools
• Ranks
• Storage Volumes
• Ports

Monitors and manages Veritas Volume Manager disk groups, volumes, plexes, subdisks, and the raw devices they rely on. It provides metrics on the reliability and performance of the disk arrays controlled.

Components monitored:

• Storage media
• Internal server process
• Devices and volumes
• Volume Manager logs

Provides metrics on the reliability and performance of monitored file systems.

Components monitored:

• File system
• Internal server process
• Quotas and Kernel messages for reported warnings and errors

Veritas Cluster Server KM for PATROL monitors your Veritas Cluster
Server infrastructure and reports critical metrics in your BMC framework.

Components monitored:

• Systems
• Heartbeats
• LLT & GAB
• Resources & Service Groups
• Logs
• Agents
• Automatic KM Failover

Monitors all your HP 3PAR storage assets within a centralized management console.

Components monitored:

• Hardware
• Environment
• Data traffic and I/Os
• Storage resource availability and utilization

The HP 3PAR KM can also generate activity reports on a daily or weekly basis for storage systems, nodes, ports (Ethernet, FC, SAS), storage pools, volumes, and physical disks.

Monitors your Veritas NetBackup application within a centralized management console to ensure its runs efficiently 24 hours a day.

Components monitored:

• Catalog databases

• Clients

• Daemons

• Devices

• Disk pools

• Disk storage and volume pools

• Jobs

• Log Files

• Media Server

• Mounts

• Policies

• Policy clients

• Robotic libraries and drives

• Server availability

Monitors the availability, performance, and capacity of Pure Storage systems in BMC Helix Operations Management.
Components monitored:

• Chassis
• Controllers
• Fans
• I/O Modules
• NVRAMs
• Other Devices
• Physical Disks
• Ports
• Power Supplies
• Shelves
• Temperature Sensors
• Volumes