TrueSight Presentation Server overview
The TrueSight Presentation Server supports to other products, , and . User management and multi-tenancy support is enabled through i .
TrueSight Presentation Server core service
The core service is the main server process that communicates with the data providers and datastore functions. Apache Tomcat is embedded in the core service.
- Cache service
- Persistence service
- Event Management service
- Role-based access control (RBAC)
- User and tenant management
- Application Model
- Group management
For information about restarting services, see Starting and stopping the Presentation Server services.
TrueSight Presentation Server structure
The following diagram illustrates the relationship of the TrueSight Presentation Server functions.
The application layer consists of all the functions that are displayed in the TrueSight console and the Application Programming Interface (APIs) that communicate with the platform layer APIs.
The platform layer consists of functions such as messaging, Representational State Transfer (REST) web services, role-based access control (RBAC), logging, clustering for high availability, and other core functions that make up the TrueSight Presentation Server.
The datastore layer functions include data caching and data persistence:
Supported integrations with TrueSight Operations Management
The following table lists the TrueSight Operations Management components supported with the current and earlier versions of TrueSight Presentation Server:
|TrueSight Operations Management components||Presentation |
|TrueSight Infrastructure Management|
|TrueSight App Visibility Manager||11.0||10.7||10.5||10.1||10.0|
|TrueSight IT Data Analytics||11.0|
1 For the agent graph feature in the TrueSight console to work, the Infrastructure Management server version 10.0 must have the 10.0.500 update applied or it must be upgraded to the next higher version.
Supported integration with TrueSight Capacity Optimization
The following table lists the TrueSight Capacity Optimization versions supported with the current and earlier versions of TrueSight Presentation Server:
Presentation Server 11.0
Presentation Server 10.7
Presentation Server 10.5
Presentation Server 10.1
Presentation Server 10.0
|TrueSight Capacity Optimization||11.0||10.7|
Supported integrations with other BMC products
The following table lists the integrations with other BMC products supported with this release of the Presentation Server.
BMC Remedy Single Sign-On
9.1.03.001 and later.
Note: If you have Remedy Single Sign-On installed, you must check and apply the relevant patches listed above for a seamless integration with the TrueSight Presentation Server. Before proceeding with the patch installation, stop the TrueSight Presentation Server and back up Remedy Single Sign-On.
|BMC Server Automation|
8.5, 8.6, 8.7, 8.8, 8.9
|BMC Change Management|
8.1, 8.1 SP1, 8.1 SP2, 9.0, 9.0 SP1, 9.1, 9.1 SP2, 9.1 SP3
|BMC Service Resolution|
|Entuity Network Monitoring|
16.0, 16.5 (Patch 1, Patch 2)
|TrueSight Intelligence||Not applicable|
|TrueSight Pulse||Not applicable|
Integrated system authentication with Remedy Single Sign-On
Remedy Single Sign-On (Remedy SSO) is an authentication system that enables users to enter their credentials only once for authenticating in a multi-software environment. Upon authentication, users automatically gain access to all applications that are integrated with Remedy SSO. In TrueSight Presentation Server, Remedy SSO supports only the following authentication types:
The Infrastructure Management administrator console and TrueOps mobile app does not support the SAMLv2 authentication type.
In TrueSight Presentation Server, Remedy SSO does not support the following authentication types:
Based on your organization's requirements, you can configure any of the authentication types to authenticate the users for TrueSight product components. To configure and use these authentication types you must do the following:
- Install the Remedy Single Sign-On server and configure it with an authentication server such as LDAP/AD or SAMLv2.
- Create the required tenants (realms), user groups, and users on the Remedy Single Sign-On Admin console.
- Integrate the Remedy Single Sign-On server with the TrueSight Presentation Server during the TrueSight Presentation Server installation or upgrade.
For getting started with Remedy SSO, see
For more information about integrating BMC products with the TrueSight Presentation Server, see Configuring component products in the Presentation Server.