Managing users and access control

Role-based access (RBAC) to the features and components comprised in TrueSight Operations Management is enabled by persona-based authorization profiles. Each authorization profile is associated with one or more BMC Remedy Single Sign-On realms and comprises user groups, roles and permissions, and objects. Collectively, the authorization profile components determine the features and objects that users can access and monitor. You can use each default authorization profile as is, you can modify its attributes, or you can create your own authorization profiles.

The following diagram shows the relationship of the authorization profile and its component parts:

To configure access control, you must complete the following steps:

1Set up users and user groups in Remedy Single Sign-On.

Managing users and user groups

2Create or modify the components that compose an authorization profile. You can create or modify these components in any order.

Managing roles

Specifying objects

Creating, editing, and deleting PATROL Agent ACLs

3Modify the default authorization profiles or create new ones.Managing authorization profiles

Related topics

Security planning for Presentation Server Open link

Role-based access Open link

Setting up Local User Management authentication in Remedy SSO


Registering the component products with the Presentation Server Open link

RBAC resources

For more information about RBAC, see Role-based access Open link in the planning section.

Not an on-premises administrator?

To learn about how authorization profiles differ for service providers and SaaS subscribers, see the following topics:

Troubleshooting resources

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  1. Ali Khoshkar

    Related topics: Configuring after installation

    Link does not work

    May 13, 2019 12:05
    1. Harihara Subramanian

      Thanks for your observation, Ali Khoshkar.

      The page name is updated and hence, it was broken. Fixed it now.

      Jul 08, 2020 06:39