Technical bulletin — Daylight Saving Time (DST) change impact on the TrueSight console

Due to the Daylight Saving Time (DST) change, the time displayed and time of events in the TrueSight console lag by 1 hour.

This topic contains information about resolving the impact of DST changes on the TrueSight console.

Affected versions

TrueSight Presentation Server 10.7.00 and later.

How can you resolve it?

For version 11.3.04 only

Download and install the latest hotfix from the  FTP location.

For all other versions:

Prerequisites

Download the moment-timezone-with-data-2010-2020.min.js file from one of the following locations:

• Knowledge Article number 000379881.
• FTP location.

 TrueSight Presentation Server standalone setup 

1. From the TRUESIGHTPSERVER_HOME\truesightpserver\modules\tomcat\webapps\ROOT\lib\moment directory, back up the moment-timezone-with-data-2010-2020.min.js file to a location outside the installation path. 
2. Stop the TrueSight Presentation Server by using the following command:
   tssh server stop
3. Download the moment-timezone-with-data-2010-2020.min.js file and save it in the TRUESIGHTPSERVER_HOME\truesightpserver\modules\tomcat\webapps\ROOT\lib\moment directory.
4. Start the TrueSight Presentation Server by using the following command:
   tssh server start

 TrueSight Presentation Server  High-Availability setup 

1. From the TRUESIGHTPSERVER_HOME\truesightpserver\modules\tomcat\webapps\ROOT\lib\moment directory, back up the moment-timezone-with-data-2010-2020.min.js file to a location outside the installation path on both the nodes of the TrueSight Presentation Server.
2. Stop the secondary server that is the standby node by using the following command:
   tssh server stop
3. Stop the primary server that is the active node by using the following command: 
   tssh server stop
4. Download the moment-timezone-with-data-2010-2020.min.js file and save it in the TRUESIGHTPSERVER_HOME\truesightpserver\modules\tomcat\webapps\ROOT\lib\moment directory on both the nodes of the TrueSight Presentation Server.
5. Start the primary server by using the following command: 
   tssh server start
6. Verify that the primary server is the active node by using the following command:
   tssh ha status
7. Start the secondary server by using the following command: 
   tssh server start


 TrueSight Presentation Server  Disaster Recovery setup

You must apply this fix to resolve the issue in a Disaster Recovery (DR) setup.