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BMC TrueSight Operations Management 11.3.04 ... Planning Planning the Infrastructure Management deployment System requirements and product compatibility for Infrastructure Management

Remote cell system requirements


The remote cell can be installed on the following operating systems:

Related topics

Installation and upgrade considerations for BMC Event Adapters

Hardware requirements to support small, medium, and large environments

Hardware requirements

Remote cell requirements for Microsoft Windows

Component

Requirement

Hard disk space

750 MB

RAM

4 GB

Common requirements for all UNIX-based Remote cells

Component

Requirement

Hard disk space

900 MB

Software disk space

300 MB

Data disk space

100 MB

Temporary disk space (/tmp)

100 MB

File descriptor

4096

In addition to the requirements in the table above, you must also satisfy these requirements:

  • The root partition should not be full
  • Umask should be 022
  • BMC recommends that the TCP Control Port be set to 12124

Remote cell requirements for Linux 

Component

Requirement

Memory

4 GB

Swap space

1 GB



Operating system requirements

Support for third-party products

To receive full support for a BMC product, you must have such product installed in a supported environment, as specified in the BMC product documentation. If a third-party vendor cancels support for one of its products (such as an operating system or subsystem), and that third-party product integrates or interacts with the BMC product you have licensed, you must upgrade to a supported version of that third-party product before BMC Customer Support can provide you with support for the affected BMC product. For further information, view BMC's product support policy. Open link

Microsoft Windows

ComponentRequirement
User RightsAdministrative privileges

Supported versions of Microsoft Windows

Note: You must disable the User Access Control for Windows.

11.3.04/11.3.0511.3.06

Microsoft Windows 2019

  • Microsoft Windows 2019 Standard Edition (64-bit)
  • Microsoft Windows 2019 Datacenter Edition (64-bit)

Microsoft Windows 2016

  • Microsoft Windows 2016 Standard Edition (64-bit)
  • Microsoft Windows 2016 Datacenter Edition (64-bit)

Microsoft Windows 2012 

  • Microsoft Windows 2012 R2 Standard Edition (64-bit)  
  • Microsoft Windows 2012 R2 Datacenter Edition (64-bit)
  • Microsoft Windows 2012 Standard Edition (64-bit)  
  • Microsoft Windows 2012 Datacenter Edition (64-bit)  

Microsoft Windows 2022

  • Microsoft Windows 2022 Standard Edition (64-bit)
  • Microsoft Windows 2022 Datacenter Edition (64-bit)

Microsoft Windows 2019

  • Microsoft Windows 2019 Standard Edition (64-bit)
  • Microsoft Windows 2019 Datacenter Edition (64-bit)

Microsoft Windows 2016

  • Microsoft Windows 2016 Standard Edition (64-bit)
  • Microsoft Windows 2016 Datacenter Edition (64-bit)

Microsoft Windows 2012 

  • Microsoft Windows 2012 R2 Standard Edition (64-bit)  
  • Microsoft Windows 2012 R2 Datacenter Edition (64-bit)
  • Microsoft Windows 2012 Standard Edition (64-bit)  
  • Microsoft Windows 2012 Datacenter Edition (64-bit)  

Linux

ComponentRequirement
User Rightsroot privileges
Supported versions of Linux

11.3.0411.3.0511.3.05.00111.3.06

  • Red Hat Enterprise Linux 7.x, 8.x (up to 8.8), and 9.x (up to 9.2)

  • SUSE Linux Enterprise Server 12.x (up to SP5) and 15 (up to SP5)
  • Oracle Linux Server 7.x, 8.x (up to 8.7), and 9.x (up to 9.2)
  • Red Hat Enterprise Linux 7.x, and  8.1, 8.2, 8.3
  • SUSE Linux Enterprise Server 12.x, and 15 (SP1,SP2) 
  • Oracle Linux Server 7.x
  • Red Hat Enterprise Linux 7.x, 8.x (up to 8.8), and 9.x (up to 9.2)
  • SUSE Linux Enterprise Server 12.x (up to SP5) and 15 (up to SP5)
  • Oracle Linux Server 7.x, 8.x (up to 8.7), and 9.x (up to 9.2)
  • Red Hat Enterprise Linux 7.x, 8.x (up to 8.8), and 9.x (up to 9.2)
  • SUSE Linux Enterprise Server 12.x (up to SP5) and 15 (up to SP5) 
  • Oracle Linux Server 7.x, 8.x (up to 8.7), and 9.x (up to 9.2)

Important

  • For RHEL 8.x supported installation,  you must follow the Technical bulletin Open link .
  • For RHEL, an Operating System upgrade is not supported. For example, you cannot upgrade RHEL from version 7.x to 8.x. An Operating System upgrade is supported only for minor versions, such as from 8.1 to 8.4.

On Red Hat Enterprise Linux, the following libraries must be installed before installing the Remote cell.   

The preferred method to add any missing libraries is to use the yum command to fetch the necessary library packages from the RHN (Red Hat Network) repository via the internet.  To use this method, a Red Hat subscription is needed. Register the system by clicking System->Administration->Red Hat Subscription Manager in the menu on the server itself.  After registering the system, you can use "yum install" to download and install the required libraries from the RHN.

Library

Command to install the library on Red Hat Enterprise Linux 7.x

Command to install the library on Red Hat Enterprise Linux 8.x and 9.x

Command to install the library on SUSE

libXtst (64-bit)

yum install libXtst.x86_64
            libXtst-1.0.1-3.1
            libX11-devel-1.0.3-11.el5
yum install libXtst.x86_64
            libXtst
            libX11-devel

N/A


glibc (32-bit)

glibc (64-bit)

yum install glibc.i686 glibc.x86_64
             glibc-devel-2.5-65
yum install glibc.i686 glibc.x86_64
             glibc-devel

zypper install glibc-32bit glibc

libstdc++ (64-bit)

yum install libstdc++.x86_64
yum install libstdc++.x86_64

zypper install libstdc++

compat-libstdc++-33 (64-bit)

yum install compat-libstdc++-33.x86_64 
N/A

zypper install libstdc++33 

pam (64-bit)

yum install pam.x86_64
yum install pam.x86_64

zypper install pam

fontconfig (64-bit)yum install -y dejavu-serif-fontsyum install -y dejavu-serif-fontsN/A

libnsl (32-bit)

libnsl (64-bit)

N/A

yum install libnsl.i686 libnsl.x86_64

Only for 11.3.05 version:

yum install libnsl-2.28-127.el8.i686
libnsl-2.28-127.el8.x86_64


N/A
libxcrypt (32-bit)

N/A

yum install libxcrypt.i686
N/A
N/A

N/A

Only for RHEL 9.X 

Follow the below steps before you install:

  1. Run the following commands

    #yum install libnsl2
#cd /lib64/
#ln -s libnsl.so.3.0.0 libnsl.so.2
#yum install libcrypt.so.1

  2. Check if /etc/init.d is avaialble, if not create symbolic link of /etc/init.d to /etc/rc.d/init.d

    #cd /etc
#ln -s rc.d/init.d  init.d
  3. Run command:
    #yum install chkconfig

For Remote Cell and Integration Services, only new install of 11.3.06 is supported on RHEL 9.x.

N/A

Note

  •  To avoid errors while installing 32-bit libraries, BMC recommends that you install 32-bit libraries together with the 64-bit libraries.
  • After installing the libraries, run yum check to ensure that the libraries are not corrupt.
Was this page helpful? Yes No Submitting... Thank you
Last modified by Mukta Kirloskar on Sep 13, 2023
linux requirements remote_cells planning infra_management prerequisites

Comments

  1. Timothy Pun

    For RHEL8.6, is these library still required? compat-libstdc++-296.i686 compat-libstdc++-296.x86_64

    Sep 06, 2022 03:58
    1. Krutarth Mohakud

      Timothy Pun - We have updated this page. Thanks

      Sep 13, 2022 04:25
  2. David Taggart

    "Supported versions of Linux" info missing.

    Jun 22, 2023 11:27

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