Working with logs

This section explains how to enable logs, view and analyze them, and collect them to provide to BMC Customer Support. It contains the following topics:

Related topic

Log files for web services that manage infrastructure monitoring functions Open link

Was this page helpful? Yes No Submitting... Thank you


  1. Benson Leung

    Please add a page to document the information (i.e. field definition, content, error level, etc.) of individual log files.

    Feb 25, 2021 08:10
    1. Shreya Gurukiran

      Hi Benson Leung,

      For the content and error level of individual log files, please see
      To know more about error messages of TrueSight, see

      Kindly let us know if this helps? Could you also clarify which fields are you referring to?



      Mar 12, 2021 12:11