TLS considerations for IT Data Analytics

In the TrueSight IT Data Analytics environment, various components can communicate with each other in a secure manner using TLS 1.2. These components are as follows:

  • Console Server
  • Search
  • CLI client
  • Collection Station and Collection Agent

You can enable TLS 1.2 on the supported communication channels after installing TrueSight IT Data Analytics. For more information, see Configuring a secured connection

For more information about enabling TLS 1.2 for TrueSight Infrastructure Management, and TrueSight Presentation Server, see  Configuring TrueSight Infrastructure Management to enable TLS 1.2 .

The following security architecture diagram shows an illustration of the product components and their connections that are secured with TLS 1.2.

 Click to view table of abbreviations used in the diagram

The following table lists definitions of abbreviations and terminology used in the preceding diagram:


Additional information

ITDA Server

TrueSight IT Data Analytics server, a combination of the following components:

  • Console Server
  • Search

Viewing component status and associated properties

Remedy Single Sign-On

User-authentication mechanism necessary for integrating with TrueSight Presentation Server.

Deploying IT Data Analytics with Remedy Single Sign-On
Configuration DBConfiguration Database component

Viewing component status and associated properties


ProactiveNet or TrueSight Infrastructure Management.

Integrating with Infrastructure Management and ProactiveNet

PNet/TSIM Cell

ProactiveNet or TrueSight Infrastructure Management remote cells.

Integrating with Infrastructure Management and ProactiveNet cells


TrueSight Presentation Server

Integrating with TrueSight Presentation Server


Simple Mail Transfer Protocol

Setting up emails

Collection Data Sources

Data sources (such as log files and Windows events) for monitoring using Collection Station or Collection Agents

Agent types

PortsPort numbers used for communicating between components and external systemsCommunication ports and protocols

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