Supported Presentation Server integrations with other BMC products

Supported till version 11.3.02

The TrueSight Pulse and TrueSight Intelligence products are supported until version 11.3.02 only.

The following table lists the integrations with other BMC products supported with this release of the TrueSight Presentation Server.


Remedy Single Sign-On

9.1.03 and later.

Important: If you have Remedy Single Sign-On installed, you must check and apply the relevant patches and hotfixes for a seamless integration with the TrueSight Presentation Server. Before proceeding with the patch installation, stop the TrueSight Presentation Server and back up Remedy Single Sign-On.

BMC Server Automation

8.5, 8.6, 8.7, 8.8, 8.9, 8.9.01, 8.9.02, 8.9.03, 8.9.04

BMC Change Management

Supported versions for BMC Change Management Open link

BMC Service Resolution

3.0, 3.0.01, Open link 3.5, 3.5 Patch 1 Open link

Entuity Network Monitoring

16.0, 16.5 (Patch 1, Patch 2), 17.0 (Patch 7)

Real End User Experience Open link

Smart IT Open link

Supported versions for Smart IT Open link

TrueSight Capacity Optimization Open link

  • 20.02, 11.5.00, and 11.5.01
  • 11.3.01 (Supported with Presentation Server version 11.3.01 only)

TrueSight Smart Reporting Open link


The following figure lists as sample integration of the TrueSight Presentation Server with other supported BMC products:

Related topics


Supported Infrastructure Management integrations with other products

Was this page helpful? Yes No Submitting... Thank you


  1. Oludare Ogunmadewa

    Assuming users can navigate to these BMC Products form Presentation server. Please provide screenshot(s) of above listed products fully integrated with the Presentation Server.

    When can you make it available or where are they located?


    Jun 19, 2019 06:21
    1. Harihara Subramanian

      Hi Oludare Ogunmadewa,

      Usually, our Integrations testing team creates such configurations. However, I am not sure if they have a setup that is readily available to take a screenshot and update immediately. I have contacted that team and asked them to share a screenshot once they could do it as requested by you.

      I will keep you updated once I get a response.

      Thanks for sharing your inputs.


      Jul 01, 2019 07:59
      1. Oludare Ogunmadewa

        Thanks as I waits for the update.

        Jul 01, 2019 01:00
  2. Antony Wardle

    still waiting I guess?

    May 21, 2020 06:17
    1. Harihara Subramanian

      Hi Oludare OgunmadewaAntony Wardle

      Added the image. Closing the comment.

      Jun 04, 2020 01:51
      1. Oludare Ogunmadewa


        Jun 08, 2020 10:00