Setting up the Remedy SSO server

Where you are in the Installation process

StepTask
1Complete the planning activities
2Prepare for TrueSight Operations Management installation
3Install Remedy Single Sign-On — Phase A
Install Remedy Single Sign-On — Phase B (You are here)
4Install TrueSight Presentation Server
5Install TrueSight Infrastructure Management (If licensed)
6Install TrueSight App Visibility Manager (If licensed)
7Install Real End User Experience Monitoring Software Edition (If licensed)
8Install TrueSight IT Data Analytics (If licensed)
9Complete the post-installation activities

After installing Remedy Single Sign-On (Remedy SSO), you must configure the server settings. You can also export and import the configuration when you want to backup and reset the configuration settings. Perform the following steps:

Configure Remedy SSO server settings

To configure general settings, export and import Remedy SSO configurations, and view session details, see  Configuring Remedy SSO server.

Enabling or disabling the user-facing URL for Remedy SSO configured with the Presentation Server

You can enable the user-facing URL for the Remedy SSO that you have configured with the Presentation Server. Do the following:

  1. Log into the Presentation Server host
  2. From the command prompt, run tssh properties set bmc.sso.externalURL https://<RSSO_HOST>:<RSSO_PORT>/rsso
    Where RSSO_HOST and RSSO_PORT are the user-facing name and port of the service provider.  For example, tssh properties set bmc.sso.externalURL https://servername.com:8443/rsso

You can disable the user-facing URL for the Remedy SSO that you have configured with the Presentation Server. Do the following:

  1. Log into the Presentation Server host
  2. From the command prompt, run the following commands:
    1. tssh properties set bmc.sso.externalURL
    2. tssh properties set tspsProxyHosts <specify comma-separated entries other than user-facing URL>

Next step in the Installation process

Now that you have successfully installed and set up Remedy SSO, you must install the TrueSight Presentation Server

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