Performance benchmarks and tuning for Infrastructure Management

Follow the performance and scalability recommendations for your type of deployment. You can deploy Infrastructure Management to collect performance data, collect external events, manage service models, or any combination of these functions.

  • When an Infrastructure Management deployment includes data collection and event management, the BMC TrueSight Infrastructure Management Server manages performance data from BMC PATROL Agents, and manages external events from the BMC Event Adapter and BMC PATROL Agents.
  • When a Infrastructure Management deployment includes event and impact management, the BMC TrueSight Infrastructure Management Server manages external events from the BMC Event Adapter, and manages impact data from service models.

For performance guidelines and tuning recommendations, consult the following topics:


Do not use 32-bit hardware to deploy a BMC TrueSight Infrastructure Management Server. No performance or scalability testing is performed on 32-bit hardware. If you are using 32-bit hardware and want to upgrade to Infrastructure Management, upgrade to 64-bit hardware before upgrading the Infrastructure Management software.

Variables that affect performance and scalability

The performance of a BMC TrueSight Infrastructure Management Server depends on several variables, and the performance and scalability guidelines and recommendations address these. Substantial changes in any of the following variables can change the expected scaling and performance numbers:

  • Total number of monitor instances. A Monitored Instance is the equivalent of the NT_CPU BMC PATROL application class.
  • Total number of attributes. An attribute in Infrastructure Management corresponds to the CPUutilisation parameter in BMC PATROL.
  • Service model content, including the following considerations:
    • Number of service models
    • Number of configuration items (CIs) per service model
    • Depth of a service model
  • Types of monitored devices
  • Number of key performance indicators (KPIs)
  • Retention period of data and events
  • Number of adapters and monitors on each Integration Service
  • Polling frequency
  • Number of concurrent users
  • Number of external events per day
  • Number of alarms and abnormalities per day
  • Disk I/O of the database server
  • Network bandwidth utilization
  • Hardware configuration, including the number of CPUs, amount of memory, and storage technology (such as SAN or RAID)


An increase in the CPU and memory utilization is seen when you perform resource-intensive operations like PATROL Agent upgrade, server restart and reconciliation, and CRUD operations on groups. This is temporary and the resource utilization returns to normal.


Adapters for Microsoft System Center Operations Manager (SCOM), BMC Transaction Management Application Response Time (TM ART), and BMC Portal were not tested for scalability in Infrastructure Management in this release.


Performance testing and sizing information is based on controlled, internal testing of Infrastructure Management to ensure optimum performance.

The platforms referenced in this section refer to platforms that BMC used in testing and do not reflect all of the supported platforms. For details about supported platforms, see System requirements and product compatibility for Infrastructure Management.

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