Network ports for Real End User Experience Monitoring Software Edition

The following table lists the default configurations of protocols and ports for different services used by the BMC Real End User Experience Monitoring Software Edition.


Tip

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Note

If you change the Analyzer-to-Collector port, the BMC Real End User Experience Monitoring Software Edition user interface port also changes for users. The user interface works with the same default HTTPS port number 443 as the Real User Analyzer-to-Collector connection.
Source Destination

Service

Default Port

Protocol

Function

Default state

Port configurable

Notes

Analyzer Collector(s)

HTTPS

443

TCP

Analyzer retrieves data from the Collector(s)

Enabled

Yes

If the two components using this port are on different sides of a firewall, make sure to allow traffic through the port on your firewall.



Cloud Probe(s) Collector HTTPS 443 TCP Collector receives data from the Cloud Probe(s) Enabled Yes
TrueSight Console Analyzer(s) HTTPS 443 TCP

TrueSight console retrieves data from the Analyzer

Enabled Yes
EUEM user interface Analyzer/Collector HTTP,
HTTPS
80
443
TCP Web user interface Enabled Yes
Optional integrations

Analyzer

APM Central HTTPS 443 TCP Integration between the Analyzer and APM Central Enabled Yes
Analyzer Organization LDAP system LDAP 389 TCP Non-Secure or LDAPS (Secure LDAP, also known as LDAP over SSL) Disabled Yes

PATROL Agent

(running the BMC PATROL Knowledge Module for Application Management)

Analyzer HTTPS 443 TCP PATROL Agent retrieves data from the Analyzer so it can be used by TrueSight Infrastructure Management Enabled Yes

Third party tools

Analyzer/Collector Rest API HTTPS 443 TCP

Third party tool retrieves data from the Analyzer

Enabled Yes
Analyzer/Collector SNMP Enterprise Management System SNMP 162 UDP SNMP traps (including communication from the Analyzer to trap-based event integrations with TrueSight Infrastructure Management) Disabled Yes
SNMP Enterprise Management System Analyzer/Collector SNMP 161 UDP SNMP polling Disabled Yes

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