Network ports for Real End User Experience Monitoring Software Edition
The following table lists the default configurations of protocols and ports for different services used by the BMC Real End User Experience Monitoring Software Edition.
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Note
If you change the Analyzer-to-Collector port, the BMC Real End User Experience Monitoring Software Edition user interface port also changes for users. The user interface works with the same default HTTPS port number 443 as the Real User Analyzer-to-Collector connection.
| Source | Destination | Service |
Default Port |
Protocol |
Function |
Default state |
Port configurable | Notes |
|---|---|---|---|---|---|---|---|---|
| Analyzer | Collector(s) | HTTPS |
443 |
TCP |
Analyzer retrieves data from the Collector(s) |
Enabled |
Yes | If the two components using this port are on different sides of a firewall, make sure to allow traffic through the port on your firewall. |
| Cloud Probe(s) | Collector | HTTPS | 443 | TCP | Collector receives data from the Cloud Probe(s) | Enabled | Yes | |
| TrueSight Console | Analyzer(s) | HTTPS | 443 | TCP | TrueSight console retrieves data from the Analyzer |
Enabled | Yes | |
| EUEM user interface | Analyzer/Collector | HTTP, HTTPS |
80 443 |
TCP | Web user interface | Enabled | Yes | |
| Optional integrations | ||||||||
Analyzer |
APM Central | HTTPS | 443 | TCP | Integration between the Analyzer and APM Central | Enabled | Yes | |
| Analyzer | Organization LDAP system | LDAP | 389 | TCP | Non-Secure or LDAPS (Secure LDAP, also known as LDAP over SSL) | Disabled | Yes | |
PATROL Agent (running the BMC PATROL Knowledge Module for Application Management) |
Analyzer | HTTPS | 443 | TCP | PATROL Agent retrieves data from the Analyzer so it can be used by TrueSight Infrastructure Management | Enabled | Yes | |
Third party tools |
Analyzer/Collector Rest API | HTTPS | 443 | TCP | Third party tool retrieves data from the Analyzer |
Enabled | Yes | |
| Analyzer/Collector | SNMP Enterprise Management System | SNMP | 162 | UDP | SNMP traps (including communication from the Analyzer to trap-based event integrations with TrueSight Infrastructure Management) | Disabled | Yes | |
| SNMP Enterprise Management System | Analyzer/Collector | SNMP | 161 | UDP | SNMP polling | Disabled | Yes | |
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