License entitlements

For information about the license entitlements for the TrueSight Operations Management solution, see  TrueSight Operations Management 11.3 License Entitlements. Open link

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You can download the components mentioned herein from the Electronic Product Distribution website. Use the same user name and password that you use to access the Customer Support website.

If you do not have a current license for the components you want, contact a BMC sales representative by calling 800 793 4262. If you cannot download the components, contact a sales representative and ask for a physical kit to be shipped to you.

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  1. Luis Gonzalez

    Link on License Entitlement is broken, it's pointing to some "tsomle113:Home" location

    Jan 29, 2019 09:39
    1. Mukta Kirloskar

      Hello, Luis.

      You will need to log in to see the link. If you face the same problem after you log in, please feel free to connect with us.

      Hope this helps.

      Thank you!

      Jan 30, 2019 12:32
      1. Luis Gonzalez

        I'm facing this issue while logged in, and it is just for 11.3 version. I checked 11.0 version and it points to

        Thanks for your help.

        Feb 04, 2019 08:53
      1. Giles Day

        I'm logged in and can confirm what Luis is seeing aswell.

        Feb 19, 2019 10:28
  2. Uwe Klimkeit

    It does work - thx.


    Feb 22, 2019 02:09
  3. Luis Gonzalez

    @Mukta Kirloskar. I'm getting emails saying that you are writing comments on this page, however, I'm not able to see them. I doubled checked and I'm logged in. Also I'm seeing the same redirection as before, still unable to go to the link on TSOM 11.3 License Entitlement.

    Feb 26, 2019 05:25
    1. Mukta Kirloskar

      Hello Luis,

      There might be some space permissions issue on the TSOM 11.3 License Entitlement space. We are working on it. I will let you know once we update it.

      Thank you.

      Feb 28, 2019 03:43