Installing the Real End User Experience Monitoring Software Edition silently

Where you are in the Installation process

The server-silent-options-linux file is used to configure the Real End User Experience Monitoring Software Edition silent installation.

This file is located in the Disk1 directory of the Real End User Experience Monitoring Software Edition installation file structure.

Encrypting a password for silent Real End User Experience Monitoring Software Edition installation

The Maintenance Tool enables you to create an encrypted password that the Real User Analyzer and Collector installation process requires for importing a keystore. You must use an encrypted password so that the KeyStore password is not exposed in the server-silent-options.txt file.

To configure the silent installation file

On the system where you want to install the Real User Analyzer and Collector, complete the following procedure:

1. Use a text editor to open the server-silent-options-linux file.

2. Use the default installation directory or enter a new directory for the installation:

   -P installLocation=/opt/bmc/euem

3. (Optional) To prevent the Analyzer or Collector installation, add a # symbol to beginning of the relevant line.

   -A featureEuemAnalyzer 
   -A featureEuemCollector 

4. Verify the configuration information and change the port numbers, disk space, or amount of RAM for the Analyzer or Collector, if required.
   Ensure that the port numbers you enter are available.

   -J analyzer_logrotate_dir=/etc/logrotate.d
   -J euem_hostname=
   -J max_memory=
   
   -J analyzer_activation_key_file_path=
   -J analyzer_company_name_for_activation=
   
   -J analyzer_http_port=80
   -J analyzer_https_port=443
   -J analyzer_shutdown_port=8005
   -J analyzer_sessions_port=22033
   -J analyzer_pages_port=22032
   -J analyzer_objects_port=22031
   -J analyzer_username=
   -J analyzer_password=
   -J analyzer_confirm_password=
   -J analyzer_database_port=3306
   -J analyzer_data_disk_space=570
   -J analyzer_optional_ram=
   
   -J collector_http_port=8080
   -J collector_https_port=8443
   -J collector_shutdown_port=8004
   -J collector_username=
   -J collector_password=
   -J collector_confirm_password=
   -J collector_database_port=5432
   -J collector_data_disk_space=28
   -J collector_optional_ram=
   
   
   -J snmp_port=161
   -J snmp_active=false
   
   -J demo_mode=false
   

    Silent installation file field descriptions

   Parameter	Description
   euem_hostname	The host address is the Fully Qualified Domain Name, host name, virtual IP, or public IP address for the machine where the component is installed. This host address is used when a component generates a link to itself (e.g., within mailouts). This is a mandatory parameter. The installation will fail if this parameter is not entered.
   max_memory	(Optional) The maximum amount of physical memory (GB) available to the installed components If the amount of physical memory is not set for the Analyzer and Collector, this field sets the maximum amount of memory available for these components. If none of the memory options (analyzer_optional_ram, collector_optional_ram, max_memory) are set, the maximum amount of memory available for these components is the total amount of physical memory available on the system, up to 24 GB per component.
   analyzer_activation_key_file_path	If you are installing the Real User Analyzer, enter the path to the activation key file that you received from BMC Customer Support. If you do not have an activation key file, you can use the Real User Analyzer for a 30-day trial period by entering the Trial in this field. For example: -J analyzer_activation_key_file_path=Trial Note: Contact BMC Customer Support to receive an activation key file for the Real User Analyzer.
   analyzer_company_name_for_activation	The company name must match the name that is in the activation key file you received from BMC Customer Support. If you do not have an activation key file, you can use the Real User Analyzer for a 30-day trial period by entering your company's name.
   analyzer_http_port	Port numbers for the Real User Analyzer
   analyzer_https_port
   analyzer_shutdown_port	Port number to close the Real User Analyzer service port
   analyzer_sessions_port	Port number for the Real End User Experience Monitoring Performance Analytics Engine (PAE) sessions
   analyzer_pages_port	Port number for the Real End User Experience Monitoring PAE session pages
   analyzer_objects_port	Port number for the Real End User Experience Monitoring PAE page objects
   analyzer_username	User name to access the Real User Analyzer
   analyzer_password anayzer_confirm_password	Password to access the Real User Analyzer You must enter an encrypted password.
   analyzer_database_port	Port number for the Real User Analyzer PostgreSQL database
   analyzer_logrotate_dir	Location for the log rotate directory
   analyzer_data_disk_space_size	Maximum disk space allowed for the Real User Analyzer data The disk space size must be 100–570 GB.
   analyzer_optional_ram	(Optional) The maximum amount of physical memory (GB) available to the Real User Analyzer The amount of physical memory must be 7–24 GB. If this setting is not used, the max_memory setting is used for the amount of physical memory.
   collector_http_port	Port numbers for the Real User Collector
   collector_https_port
   collector_shutdown_port	Port number to close the Real User Collector service port
   collector_username	User name to access the Real User Collector
   collector_password collector_confirm_password	Password to access the Real User Collector You must enter an encrypted password.
   collector_database_port	Port number for the Real User Collector PostgreSQL database
   collector_data_disk_space	Maximum disk space allowed for the Real User Collector data The minimum disk space size must be 20–100 GB.
   collector_optional_ram	(Optional) The maximum amount of physical memory available to the Real User Collector The amount of physical memory must be 7–24 GB. If this setting is not used, the max_memory setting is used for the amount of physical memory.
   snmp_port	Port number for the SNMP service. The default SNMP port number can be changed, if necessary.
   snmp_active	Change to true to enable SNMP. Post-installation, you can  enable SNMP for the Real User Analyzer or Collector .
   demo_mode	(Optional) Installs the Real User Analyzer and Collector in Demo mode that only uses 10 GB of disk space for data and 2.5 GB of physical memory This mode is only used for a system Proof of Concept (POC) installation. Change to true to enable the Demo mode.

5. Save and close the server-silent-options-linux.txt file.

To install the Real End User Experience Monitoring Software Edition silently

1. In a command line, navigate to the Disk1 folder in the installation file structure.

2. Enter the following command:

   ./setup.bin -i silent -DOPTIONS_FILE=<Full File Path>/server-silent-options-linux.txt

To verify the Real End User Monitoring Software Edition installation

You can verify that a Real User Analyzer or Collector component instance was installed successfully by opening a supported browser and entering the host and port address that you used during the installation process. If the component is installed, the log on screen will appear in the browser's window.

Real End User Experience Monitoring log on

The host address is the Fully Qualified Domain Name, host name, virtual IP, or public IP address for the machine where the component is installed.  

You can also see an installation success message at the end of the euem_install_log.txt installation log file. This file includes any warnings or errors that might have occurred during the component installation process, and a new log is created each time you install the program. The default location for this file that is in the system's /tmp folder.  Additionally, if you used the Real End User Experience Monitoring Software Edition installation wizard, you can see the installation log file's location in the wizard's Installation Summary page. You can also  use the Maintenance Tool  to view each log.

Next Step in the Installation process

Step 7 Phase B — Now that you have successfully installed Real End User Experience Monitoring Software Edition, you must install Cloud Probe.