Installing the App Visibility server in the high-availability mode using the wizard
Where you are in the Installation process
Step | Task |
---|---|
1 | Complete the planning activities |
2 | Prepare for TrueSight Operations Management installation |
3 | Install Remedy Single Sign-On |
4 | Install TrueSight Presentation Server |
5 | Install TrueSight Infrastructure Management (if licensed) |
6 | Install TrueSight App Visibility Manager — Phase A Task 1 (You are here) |
(Optional) Configure TrueSight App Visibility Manager for disaster recovery — Phase A Task 2 | |
Install TrueSight App Visibility Manager — Phase B | |
7 | Install Real End User Experience Monitoring Software Edition (If licensed) |
8 | Install TrueSight IT Data Analytics (If licensed) |
9 | Complete the post-installation activities |
The App Visibility server includes the following components:
- One pair of App Visibility portal nodes
- One or more pairs of App Visibility collector nodes
One or more App Visibility proxies
Note
The Proxy server can be used with multiple deployments (as a cluster) working together as a single entity.
Installation of the App Visibility server consists of these tasks:
I. Installing the App Visibility portal
II. Installing the App Visibility collector
III. Installing the App Visibility proxy
IV. Verifying the App Visibility server installation
V. Configuring the network settings
To install the App Visibility portal
To install an App Visibility collector
To install an App Visibility proxy
To verify the App Visibility server installation
To configure the network settings
To determine the active and standby modes for collector and portal
You can determine if the App Visibility collector or App Visibility portal is in active or standby mode from the logs. On the server with the App Visibility Portal or App Visibility Collector, go to the log files and open the portal.log (App Visibility Portal) or collector.log (App Visibility Collector) file. Look for the latest date and time stamp, and for the modes [HA_ACTIVE] or [HA_STANDBY] at the end of the line. For example
Example of active mode:
<date> <time> [PGSQL_HA] [Thread-0] [INFO] - Configured databaseserver as [HA_ACTIVE]
<date> <time>[HA] [Thread-0] [INFO] - Setting high-availability mode to [HA_ACTIVE]
Example of standby mode:
<date> <time> [PGSQL_HA] [Thread-0] [INFO] - Configured database server as [HA_STANDBY]
<date> <time> [HA] [Thread-0] [INFO] - Setting high-availability mode to [HA_STANDBY]
Troubleshooting installation issues
If you face issues during installation, see Troubleshooting the App Visibility Manager deployment
Next step in the Installation process
Step 6 Phase B Task 1 — Now that you have successfully installed the App Visibility server, you must install the applicable App Visibility agent.
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