Installing Remedy SSO in the standalone mode using the Remedy installer silently
Where you are in the Installation process
| Step | Task |
|---|---|
| 1 | Complete the planning activities |
| 2 | Prepare for TrueSight Operations Management installation |
| 3 | Install Remedy Single Sign-On — Phase A (You are here) |
| Install Remedy Single Sign-On — Phase B | |
| 4 | Install TrueSight Presentation Server |
| 5 | Install TrueSight Infrastructure Management (If licensed) |
| 6 | Install TrueSight App Visibility Manager (If licensed) |
| 7 | Install Real End User Experience Monitoring Software Edition (If licensed) |
| 8 | Install TrueSight IT Data Analytics (If licensed) |
| 9 | Complete the post-installation activities |
The silent (or unattended) installation obtains the required user inputs from the options.txt file. Create the options file before you begin installation. If you plan to configure a PostgreSQL database, specify the PostgreSQL-specific properties too.
To create the silent options file
Note
For any version-specific changes, you must see the corresponding version of the Remedy SSO documentation.
Specify the following properties in the options.txt file:
- MultiExcerpt named 'rsso_silent_standalone_options' was not found
- MultiExcerpt named 'rsso_db_standalone_options' was not found
To install Remedy SSO using the silent Remedy installer
Do the following:
Error: [com.ctc.wstx.exc.WstxLazyException] Unexpected close tag
; expected . at [row,col {unknown-source}]: [1,401]
Troubleshooting installation issues
If you face issues during installation, see
Troubleshooting the Remedy Single Sign-On server deployment.
Next step in the Installation process
Step 3 Phase B — Now that you have successfully installed Remedy SSO, you must set up the Remedy SSO server.
Was this page helpful? Yes No
Submitting...
Thank you
Comments