High availability deployment for TrueSight Operations Management

High availability (HA) is a redundancy operation that automatically switches to a standby server if the primary server fails or is temporarily shut down for maintenance. The following tables provide resources that you can use to locate planning, installation and configuration, upgrade, and troubleshooting a high-availability deployment. 

Note

The TrueSight Infrastructure Management component supports two different HA methods: application HA and OS clustering. References for both methods are provided in the following tables.


 

Planning a high-availability deployment

Before downloading the installation files and deploying the TrueSight Operations Management components, review the planning guidelines and requirements. 

Task Resources
Plan to deploy Remedy Single Sign-On for high availability

Remedy SSO high-availability deployment

Security planning for Remedy SSO high-availability deployment

Prepare to deploy the TrueSight Presentation Server component for high availability.

TrueSight Presentation Server high availability deployment

Prepare to deploy the TrueSight Infrastructure Management components for high availability.

High-availability deployment and best practices for Infrastructure Management 

Considerations for a high-availability deployment of Infrastructure Management

Network ports for a high-availability deployment of Infrastructure Management1

Supported platforms for High-availability cluster mode

Prepare to deploy the TrueSight App Visibility Manager component for high availability.

App Visibility Manager high-availability deployment

Prepare to deploy the BMC Real End User Experience Monitoring Software Edition component for high availability.

High availability recommendations for Real End User Experience Monitoring Software Edition
1 Application HA method

Installing and configuring TrueSight Operations Management components for high availability

Task Resources
Install and configure Remedy Single Sign-On.

Installing Remedy SSO in the high-availability mode using the TrueSight installer wizard

Installing Remedy SSO in the high-availability mode using the TrueSight installer silently

Installing Remedy SSO in the high-availability mode using the Remedy installer wizard

Installing Remedy SSO in the high-availability mode using the Remedy installer silently

Setting up the Remedy SSO server

Install and configure the TrueSight Presentation Server component.

Installing the Presentation Server in the high-availability mode using the wizard

Installing the Presentation Server in the high-availability mode silently

Install and configure the TrueSight Infrastructure Management component.

Application HA method

Preparing to install Infrastructure Management in high availability cluster mode

Installing and configuring the Infrastructure Management server for application high-availability using the wizard

OS clustering method

Preparing to install Infrastructure Management in high availability cluster mode

Installing the Infrastructure Management server in the high-availability cluster mode using the wizard

Install and configure the TrueSight App Visibility Manager component. 

Preparing for the App Visibility server installation

Upgrading TrueSight Operations Management a high-availability environment

Task Resources

Upgrade TrueSight Presentation Server in an HA environment. 

Upgrading the Presentation Server in the standalone mode silently

Upgrade TrueSight Infrastructure Management in an HA cluster environment. 

Upgrading the Infrastructure Management server in the high-availability cluster mode using the wizard

Upgrade App Visibility Server in an HA environment.

Upgrading

Troubleshooting a high-availability deployment

Task Resources
Troubleshoot the HA setup of Remedy Single Sign-On.

Troubleshooting Remedy Single Sign-On

Troubleshoot the HA setup of TrueSight Presentation Server.

Troubleshooting a high-availability deployment

Uninstalling

Task Resources

Uninstall TrueSight Infrastructure Management in an HA environment.

Uninstalling Infrastructure Management in high-availability cluster mode

Uninstalling Infrastructure Management components

Uninstall App Visibility Server in an HA environment.

Uninstalling the App Visibility server


High-availability architecture diagrams

TrueSight Presentation Server


 

TrueSight Infrastructure Management

App Visibility Manager 


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