BMC Real End User Experience Monitoring Software Edition architecture

The following architecture diagram depicts the basic implementation of BMC Real End User Experience Monitoring Software Edition when configured to provide data from the Real User Analyzer for in the TrueSight console. 

Operations Management basic deployment for BMC Real End User Experience Monitoring Software Edition core components

 

Core components for TrueSight Operations Management products

The TrueSight Operations Management solution provides the interface for monitoring data from product components, such as TrueSight App Visibility Manager. Authentication for BMC Real End User Experience Monitoring Software Edition is provided by the Real User Analyzer. The following table describes the purpose of core component used by the component product.

ComponentDescription

Presentation Server

The Presentation Server hosts the web-based TrueSight console functions and consumes data from the data providers to provide a consolidated set of views for monitoring infrastructure, applications, and end-user experience.
TrueSight console

The TrueSight console is hosted on the Presentation Server.

System administrators use the TrueSight console to configure the Presentation Server, to connect to the data providers, and to integrate with other products and components.

IT Operations and other specialists use the TrueSight console to create dashboards that provide custom views of application and infrastructure performance and to diagnose problems.

BMC Real End User Experience Monitoring Software Edition components

The Real End User Experience Monitoring Software Edition provides end user-centric performance monitoring that helps departments ensure the quality and availability of web-based applications, determine whether applications meet service-level objectives, and proactively find and fix problems.

Component

 Description

Cloud Probe

The Cloud Probe sends information through the Real User Collector on a Real End User Experience Monitoring system.

By deploying a Cloud Probe, BMC Real End User Experience Monitoring Software Edition can monitor applications that are deployed in a public cloud environment, such as Amazon Web Services EC2 (AWS), a private data center, or a hybrid deployment.

The Cloud Probe sends information through the Real User Collector. You must plan your distribution to the Real User Collector and Real User Cloud Probes, so that you know to which Real User Collector you will connect each Cloud Probe. The Cloud Probe service can capture HTTP or HTTPS traffic destined for the system on which it is hosted; it cannot capture traffic going out of the system.

Real User Collector

A Real User Collector captures traffic data from a tapping point between the application and the end user (for example, a network tap or a mirror port on a network switch) and makes it available to a Real User Analyzer.

A Collector is responsible for deciphering encrypted traffic in a secure way and applying rules to protect the confidentiality of application end users. It also has controls for managing a portion of its functionality.

Every Real End User Experience Monitoring Software Edition  system must have at least one Collector component.

Real User Analyzer

The Analyzer organizes traffic data acquired from the Real User Collector  component into segments, processes it, and provides usable information.

Every Real End User Experience Monitoring Software Edition system must have at least one Analyzer component.

Basic deployment for BMC Real End User Experience Monitoring Software Edition

The basic deployment use case, shown in the following figures, requires one instance of each BMC Real End User Experience Monitoring Software Edition component. This simple system responds to monitoring situations with the following characteristics:

  • The application front end is in a single data center.
  • One Real User Analyzer instance provides an adequate number of Watchpoints (up to 120).
  • One Real User Collector instance can handle the profile of traffic between end users and the application.
  • One Analyzer instance provides enough processing power to generate the various artifacts that the user needs (for example, statistics, dashlets, reports).
  • Segregation of data for multiple tenants is not necessary.

Basic BMC Real End User Experience Monitoring Software Edition

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