Verifying the Infrastructure Management installation

Follow these steps to verify that the installation was successful:

  1. Run the following commands to verify that all processes are running:

    #csh

    #source /usr/pw/pronto/bin/.tmcsh
    pw system status

    A list of pw server processes is displayed which is similar to the following sample:
    # pw system status
    ------------------------
    Servers/Daemon Processes
    ------------------------
    services 4820
    httpd 6152
    jserver 10660
    pronet_agent 4680
    pronet_cntl 3968
    tunnelproxy 7792
    rate 3976
    dbsrv 6560
    mcell 4952
    acell 4916
    pserver 4217
  2. Review the output for errors.

    Processes that are not running properly are denoted by a numbered error message, such as 961 > max 1
    Processes that are not running at all are denoted by !Not Running!.

  3. If errors occur, restart the BMC TrueSight Infrastructure Management Server by running the following command:

    pw system start

To verify in Linux:

  1. Run the following commands to verify that all processes are running:
    pw system status

    A list of pw server processes is displayed which is similar to the following sample:
    # pw system status
    ------------------------
    Servers/Daemon Processes
    ------------------------

    pronet_agent 21256
    services 21046
    httpd 10069 21446 24238 28619 30746
    jserver 21940
    mcell 20930
    pronet_cntl 21381
    tunnelproxy 21660
    rate 21540
    oracle Running on <host name>:<port number>


  2. If errors occur, restart the BMC TrueSight Infrastructure Management Server by running the following command:

    pw system start

If error conditions persist, contact BMC Software customer support for assistance.

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