Upgrading the Infrastructure Management Server silently
This topic presents upgrade procedure for the Infrastructure Management Server from an earlier version to the 11.0 version. You can upgrade the server using the silent upgrade procedure, as described in this topic, or you can upgrade using the upgrade wizard.
- Before you begin
- To customize the options file
- To upgrade the Infrastructure Management Server on Microsoft Windows silently
- To upgrade the Infrastructure Management Server on Linux silently
- Post-upgrade tasks when upgrading from ProactiveNet or TrueSight Infrastructure Management 9.6.00.002
- Notes to keep in mind
- Where to go from here
Before you begin
Ensure that you have performed all the tasks listed in Prerequisites-for-Infrastructure-Management-Server-upgrade.
On Windows:
- Stop and disable all the scheduled tasks on the server.
- Stop the pwtray process.
- Ensure to close all the files and folders opened in the current session as well as close other user sessions on the server.
- Ensure that the pw folder is not locked by any process.
To customize the options file
- In the <installLocation>\Windows directory, open the TSIMServer\Disk1 folder.
- Open the server_upgrade.options file in a text editor and make the necessary updates.
(When upgrading from ProactiveNet or Infrastructure Management 9.6.00.002) If you want to migrate data to TrueSight Presentation Server, you need to update the following policy migration inputs. For more information about the migration process, see Migrating data from ProactiveNet or Infrastructure Management.
Properties for data migration from ProactiveNet or Infrastructure Management 9.6.00.002 to Presentation Server 11.0
-J INTEGRATE_WITH_TSPS=
-J TSPS_HOST_NAME=
-J TSPS_PORT=
-J TSPS_PROTOCOL=
-J TSPS_USERNAME=
-J TSPS_PASSWORD=
-J SSO_HOSTNAME=
-J SSO_TOMCAT_SECURED_PORT=
-J SSO_ADMIN_PASSWORD=
-J SSO_TENANT=
-J SSO_PROTOCOL=
To upgrade the Infrastructure Management Server on Microsoft Windows silently
Perform the following steps to upgrade Infrastructure Management Server on Microsoft Windows:
- From the command prompt, navigate to the install.cmd file in the \TSIMServer\Disk1 directory.
- Customize the server_upgrade.options file as required, which is available in the \TSIMServer\Disk1 directory.
Enter the following command at the command prompt:
install.cmd -i silent -DOPTIONS_FILE="<fullyQualifiedPath>\server_upgrade.options"
where fullyQualifiedPath indicates the complete path where you have saved the server_upgrade.options file. If the fullyQualifiedPath parameter contains a space in it, the path must be enclosed within double quotes.
To upgrade the Infrastructure Management Server on Linux silently
Perform the following steps to upgrade Infrastructure Management Server on Linux operating systems:
- From the command prompt, go to the install.sh file in the TSIMServer/Disk1 directory.
- Customize the server_upgrade.options file as required, which is available in the Linux/TSIMServer/Disk1 directory.
Run the following command at the command prompt:
./install.sh -i silent -DOPTIONS_FILE="<fullyQualifiedPath>/server_upgrade.options"where fullyQualifiedPath indicates the complete path where you have saved the server_upgrade.options file. If the fullyQualifiedPath parameter contains a space in it, the path must be enclosed within double quotes.
Post-upgrade tasks when upgrading from ProactiveNet or TrueSight Infrastructure Management 9.6.00.002
The following table lists the post-upgrade tasks:
Notes to keep in mind
- Installation-related information is not displayed when silent installation begins. However, installation occurs in the background. Open /tmp or /var/tmp, and see the tsim_server_install_log.txt file for the installation progress details and for the database-related progress details.
- If there were modifications in the Tomcat Server web.xml or server.xml file before the upgrade, you must manually add the modifications to the Tomcat server web.xml or server.xml file after the upgrade.
- After you successfully upgrade the Infrastructure Management server, the following folders are created under the installation directory, in the BMC Software folder.You can manually delete the files if you do not want them.
Where to go from here