Uninstalling the App Visibility agent for .NET

This topic provides instructions to uninstall the App Visibility agent for .NET:


You do not need to restart the computer after uninstalling the agent for .NET, but the uninstallation process stops and restarts the IIS services.

To uninstall the App Visibility agent for .NET in interactive mode

  1. Log on with administrator privileges to the server on which App Visibility agent for .NET is installed.
  2. Launch the uninstallation wizard:
    • Windows 2003
      1. From the Start menu, click Control Panel > Add or Remove Programs.
      2. Locate and select BMC App  - Agent for .NET, and click Remove.
    • Windows 2008
      1. From the Control Panel, select Programs and Features.
      2. Right-click BMC Application Diagnostics Server - Agent for .NET and click Uninstall.
  3. In the welcome screen, click Next.
  4. Select to uninstall the agent and click Next.
  5. In the Uninstallation Preview screen, review the details and click Uninstall.
  6. If required services are running, such as IIS, click Next to confirm that the services will be stopped.
    Services are restarted at the end of the uninstall process.
  7. In the Maintenance Complete Summary, click Done to complete the uninstallation process.

To uninstall the App Visibility agent for .NET in silent mode

  1. Navigate to <agentInstallationDirectory>\Uninstall and open the agent-silent-uninstall-option.txt file for editing.
  2. Enter to run or skip the cleanup utility. By default the value is false, meaning the uninstall process is not skipped and runs.

    -J SkipCleanupUtility=false

    The cleanup utility removes the agent from the registry and deletes related files.

  3. Save and close the agent-silent-uninstall-option.txt file.
  4. In a command line, navigate to the agentInstallationDirectory\Uninstall folder.
  5. In a command line, run the following command:

    uninstall.exe -i silent -DOPTIONS_FILE="<Full-File-Path>\agent-silent-option-uninstall.txt"

    Replace <Full-File-Path> with the complete path to the agent-silent-options-uninstall.txt file.

Related topics

Uninstalling App Visibility Manager components

Uninstalling the App Visibility agent for Java

App Visibility agent for .NET uninstallation has warnings

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