Uninstalling the App Visibility agent for Java

You can uninstall the App Visibility agent for Java using the wizard or in silent mode.

To uninstall the App Visibility agent for Java using the wizard

  1. Log on to the computer with the user that runs the application server.
    On Windows computers, you must run the uninstall with a user that has administrator privileges.

  2. Stop the application servers from which you want to remove the App Visibility agent for Java.
  3. Launch the uninstallation wizard:

    • Windows
      1. From the Control Panel, select Programs and Features.
      2. Right-click BMC App Visibility Agent for Java and click Uninstall.
    • Linux/AIX/Solaris
      1. Navigate to agentInstallationDirectory/Uninstall/.
      2. Run the command ./uninstall.bin.
  4. In the welcome screen, click Next.
  5. In the Uninstallation Preview screen, review the details and click Uninstall.
  6. In the Uninstallation Summary, click Done to complete the uninstallation process.

To uninstall the App Visibility agent for Java in silent mode

  1. Log on to the computer with the user that runs the application server.
    On Windows computers, you must run the uninstall with a user that has administrator privileges.

  2. Stop the application servers from which you want to remove the App Visibility agent for Java.
  3. In a command line, navigate to the agentInstallationDirectory\Uninstall folder.
  4. In a command line, run the following command:

    • Windows

      uninstall.exe -i silent
    • Linux/AIX/Solaris

      ./uninstall.bin -i silent

Related topics

Known and corrected issues

Troubleshooting

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