Uninstalling Remedy SSO with the TrueSight installer
You can uninstall Remedy Single Sign-On (or Remedy SSO) by using the TrueSight installer (wizard) or in the silent (unattended) mode.
The steps involved in the uninstallation are the same for both Windows and Linux platforms.
On a Linux server, you can uninstall Remedy SSO as a non-root user only.
This section provides the following procedures:
Before you begin
This process is applicable only if you had enabled automatic restart of the Remedy Single Sign-On service on a Linux computer. Before you begin uninstallation, make sure you disable automatic restart of the service by following these steps:
- Log on as a root user.
- Navigate to <installationDirectory>/rsso/bin and run the following command.
./rsso service deregister
To uninstall Remedy SSO with the installer
Follow these steps to uninstall Remedy SSO by running the TrueSight installer. Navigate through the installation wizard by clicking Next.
To uninstall Remedy Single Sign-On silently
- Manually delete the installation files that might still remain in the installation directory.
- (Windows only) Go to the Control Panel and remove the program files related to Remedy Single Sign-On.