Preparing for installation of the TEA Agent
The BMC Synthetic Transaction Execution Adapter (TEA) Agent installation utility requires the following configuration on the Windows host computer:
To configure the Terminal Server options on Windows
If you are planning to install Remedy SSO on a host computer with Windows, configure the following Terminal Server options that pertain to temporary folders. Doing this enables you to run the installation utility through a Terminal Services connection or a remote desktop session.
- On the host computer, from Start, type Run and press Enter, and type gpedit.msc and press Enter.
The Local Group Policy Editor is opened. - From the Local Group Policy Editor, navigate to Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Temporary folder.
- Double-click the following options and set each to Enabled:
- Do not delete temp folder upon exit.
- Do not use temporary folders per session.
- Back up the Windows registry and avoid receiving notification about Terminal Server configuration at the time of product installation:
- On the host computer, from Start, type Run and press Enter, and type regedit and press Enter.
The Registry Editor is opened. - From the Registry Editor, navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server.
Set the value for PerSessionTempDir and DeleteDeleteTempDirsOnExit to 0.
- On the host computer, from Start, type Run and press Enter, and type regedit and press Enter.
- Restart the host computer.
Changing security certificates
If you are implementing custom security certificates, follow the instructions in Applying-private-certificates-to-Synthetic-TEA-Agents.
Where to go from here
Performing-the-TEA-Agent-installation
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