Performing the TEA Agent installation silently
To install the BMC Synthetic Transaction Execution Adapter (TEA) Agent for monitoring of synthetic transactions, you can use a silent (unattended) installation, as described in this topic, or an installation wizard.
The following topics describe how to set up and run a silent installation:
You can run the installation utility more than once to install more than one TEA Agent on a single computer. Each agent must have a unique name and a separate installation directory.
Before you begin
- Identify the exact host computers where you want to install TEA Agents. TEA Agents are grouped into Locations, which are logical groups (such as by geographical location or application type), that are used for load balancing and high availability.
- Verify that all requirements described in TEA Agent system requirements are met.
- Download the necessary installation files according to the instructions in Downloading the installation files.
- Perform the relevant tasks listed in Preparing to install the TrueSight Operations Management solution.
- Perform the procedure in Preparing for installation of the TEA Agent.
- Complete or review the installation planning worksheet.
Encrypting the password for silent installations
The Maintenance Tool enables you to encrypt a password. You must use encrypted passwords when you define properties for the silent installation so that the passwords are not exposed in the TEAAgent-silent-option.txt file.
To encrypt a password for a silent installation in a GUI
If you want to install more than one TEA Agent on the same computer, you must run the installation more than once. Each run must have a unique tea_service_name
and a separate installLocation
directory.
To define properties and run the silent installation
- Log on to the host computer as a user with administrator privileges.
- From the Disk1 directory, open the TEAAgent-silent-option.txt file, which is the options file provided with the product installer.
- Accept the installation directory path, or edit the
-P installLocation
parameter.
The default installation directory is one of the following, according to your system:C:\Program Files (x86)\BMC Software\BMCTEAAgent
C:\Program Files\BMC Software\BMCTEAAgent
Perform one of the following:
- If you are installing a single TEA Agent, enter a name for the
tea_service_name
. - If you are using an installation deployment tool to deploy multiple TEA Agents, ignore the
tea_service_name
parameter and set theauto_generated_tea_service_name
parameter totrue
to generate a unique name for each agent automatically.
Each TEA Agent name must be unique in the synthetic transaction monitoring system.
- If you are installing a single TEA Agent, enter a name for the
Enter or edit the values for the following properties.
For a description of the properties, see Performing the TEA Agent installation.Ensure that all passwords are encrypted, as described earlier in this topic.
-J agent_group_name= -J archive_password= -J archive_confirm_password= -J portal_host_name= -J portal_port=8100 -J proxy_host_name= -J proxy_port= -J proxy_type=0
Installation parameter Description Agent Group Name
Agent Group name to which the Agent will be associated.
If the Agent Group name already exists in the system, the Agent is associated with that group. If the Agent Group name does not exist, a new group is created.Archive Password Password to extract data from archived files in the execution logs.
When a TEA Agent executes an Execution Plan, a local results file and related files are archived in a secure zip file that is protected with this password. The password uses Triple-DES encryption in ECB mode (DES_ecb3_encrypt).
Note: You can set a different results archive password for each TEA Agent, or use the same password.
Archive Confirm Password Enter the password again. Portal Host Name (FQDN)
Fully qualified domain name of the App Visibility portal computer Note
If access to the App Visibility portal is through a load balancing server, such as in a high-availability environment, enter the connection information for the load balancer.
Portal Port
Port number for the App Visibility portal
The default port is 8100.Proxy Host Name Host name or IP address of the proxy server your agent uses to communicate. Proxy Port Port number of the proxy server your agent uses to communicate. Proxy Type Proxy server type for connecting to the portal, if applicable. Possible values: - 0 - No proxy (default value)
- 1 - HTTP proxy
- 2 - SOCKS4a proxy
- Save the TEAAgent-silent-option.txt file.
From the directory where the installer file is stored, open a command prompt and run the silent installation using the following command:
setup.exe -i silent -DOPTIONS_FILE="<filePath>\TEAAgent-silent-option.txt"
The <filePath> is the full location of the options file.
Note
You may see the following message in the installation log file:
Test connection could not establish a secure connection with App Visibility. If you are using a custom certificate, after you install, use the certificate replacement tool to replace the agent certificate.
If you see this message, you need to replace your TEA Agent security certificate after installation is finished. See Applying private certificates to Synthetic TEA Agents for more details.
To verify that the TEA Agent installation was successful
- Using Windows Administration Tools to view local services, ensure that the service for the BMC TEA Agent is running.
If the service is not running, check in the bmcteaagent_install_log.txt file (located in the %temp% directory) for warnings or errors. - Log on to the Presentation Server with Administrator access.
- From the navigation menu, select Administration > App Visibility Agents.
- Ensure that your installed Agent is listed in the table and that the Agent status is Online.
Where to go from here
After you install the BMC Transaction Execution Adapter Agent, the service automatically starts and the Agent is automatically registered by the Presentation Server. The Agent is ready to receive
configuration information
.
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