Performing the App Visibility server upgrade

This topic presents upgrade procedures for the App Visibility server from version 10.5, or later, to the current version. You can upgrade App Visibility components using the upgrade wizard, as described in this topic, or you can upgrade the components using the silent upgrade procedure.

When you run the installation wizard on a system with a previous version of the product, the wizard automatically switches to upgrade mode for the installed component or components.

 If App Visibility server components are installed on separate computers, the portal and collector upgrade processes include the option to enable high availability (HA). For more information about App Visibility Manager and HA, see App Visibility Manager high-availability deployment.This topics presents the following information:

To upgrade the App Visibility server

1. On the computer where you want to upgrade the App Visibility server component or components, copy and extract the downloaded files to a temporary directory.
2. Launch the upgrade wizard
   

   • (Windows)
     Double-click setup.exe.
     In Windows 2008, you might need to right-click the setup.exe icon and select Run as administrator.

   • (Linux)
     Ensure that you have set the DISPLAY environment variable.
     Run setup.bin.

3. On the welcome page, click Next.

4. On the License Agreement page, read the agreement and select the I agree to the terms of the license agreement option, and then click Next.
   If you do not agree to the terms of the license agreement, the upgrade process ends.

5. If prompted, select the upgrade component:

   • For all App Visibility server components installed on the computer, the components are selected on the Features page and you must upgrade them.
   • If one or more server components are not installed, you can select to install another component on the Features page.
     For instructions about installing the new component, see Performing the App Visibility server installation.
   • If App Visibility server components are installed on separate computers, the portal and collector upgrade processes include the option to enable HA.

6. (For portal or collector)
   On the upgrade prerequisites page, confirm that you have backed up your App Visibility server database. If you haven't backed it up, see Backing up and recovering the App Visibility database for details on how to do it.

7. (For portal or collector, upgrade to high-availability)

   • If you do not want to set up your environment for high availability, or if it is already set up for HA, skip this step.

   • If your environment is not set up for high availability, and you want to set up an HA environment, select Enable High Availability and enter the following values.

     Ensure that all port numbers are available.

     Option	Description
     Current HA Node Information
     Node FQDN	FQDN of the current computer on which you are upgrading the component The FQDN of the current computer is automatically entered; ensure that it is accessible from other components.
     Node Port	HA control port of the current component The port is dedicated for communication between nodes. The default port is 8102 for the portal, 8202 for the collector.
     (For collector HA) Load balancing server that manages access to the collector
     Load Balancer Host Name	Host name or IP address of the load balancing server that manages access to the collector
     Load Balancer Port	Listening port of the load balancing server that manages access to the collector
     Alternate HA Node Information
     Node FQDN	FQDN of the alternate component's computer
     Node Port	HA control port of the alternate component The port is dedicated for communication between nodes. The default port is 8102 for the portal, 8202 for the collector.
     Database Port	Listening port that is used by the alternate component's App Visibility database The default port is 8800.

8. (For App Visibility collector or proxy upgrade) If you upgrade the App Visibility collector or proxy on a computer that does not have the App Visibility portal installation, you can update the App Visibility portal connection information. After you update the information, click Test Connection to check communication with the portal, and then click Next.

   Option	Description
   Portal Host Name or IP	App Visibility portal host name or IP address If a load balancing server manages access to the portal, enter the host name or IP address of that load balancing server. The default value is the value from the original installation.
   Portal Port	Listening port of the portal If a load balancing server manages access to the portal, enter the port number of that load balancing server. The default value is the value from the original installation.

9. After the upgrade is complete, a successful upgrade is indicated in the wizard.

   If the upgrade is not successful, or if you want to confirm, click View Log to view the log files.

10. Click Done to exit the installation wizard.