Performing an App Visibility agent for Java upgrade

This topic presents procedures to upgrade an App Visibility agent for Java from version 10.5, or later, to the current version. You can upgrade each agent using the installation wizard, as presented in this topic, or you can upgrade the agent using the silent upgrade procedure. To upgrade from an earlier version of App Visibility, upgrade to version 10.5 and then upgrade to the new version.

After you upgrade an agent, it runs using the same log files and configuration, and the same agent policy and recording configuration apply.

This topic contains the following sections:

Before you begin

Download the following agent upgrade files from the Electronic Product Distribution site to a temporary directory on the agent computer:

  • Windows -
  • Linux - ad_java_agent_linux_11.0.00.tar.gz
  • Solaris - ad_java_agent_solaris_11.0.00.tar.gz
  • AIX- ad_java_agent_aix_11.0.00.tar.gz

You must have execute privileges on the upgrade scripts and write access to the upgrade location.

To upgrade an App Visibility agent for Java

  1. Log on to the computer with the user that runs the application server.
    On Windows computers, you must run the upgrade with a user that has administrator privileges.
  2. Copy and extract the files to a temporary directory on the target computer.
  3. Stop the application server or Java virtual machine (JVM) process on the agent computer.
  4. Launch the installation wizard:
    • (Windows) Double-click setup.exe.
    • (Unix) Double-click setup.bin.
  5. On the Welcome page, click Next.
  6. On the License Agreement page, read the agreement, click I agree to the terms of the license agreement, and click Next.
    If you do not agree to the terms of the license agreement, you cannot proceed with the installation.
  7. Enter, or browse to, the App Visibility agent for Java installation directory and click Next. 

    The default directory is:

    • (WindowsC:\Program Files (x86)\BMC Software\App Visibility\Agent_for_Java

    • (Linux, AIX, Solaris/opt/bmc/App_Visibility/Agent_for_Java

  8. Review the settings displayed on the Installation Preview page and click Install.

  9. Start the application server or JVM process.

Behavior of the agent and agent policy after upgrade

Upgrading the App Visibility agent does not change the agent policy files. Agent policy files are upgraded with the App Visibility server, and they contain the new features for the agents. The agent for Java continues to use the same agent policy file as before the upgrade.

Where to go from here

If you have a single App Visibility agent installation directory that is used by multiple JVM processes, give the App Visibility agents unique names.

After you update the agent, perform the following procedures:

  • Verify that upgrade of the agent for Java is successful and that the agent is sending data.
  • If you upgraded your App Visibility server, and you enabled high availability in the upgraded version, ensure that you change the settings of the App Visibility agent to connect to the portal's load balancing server.
  • Examine and modify, if necessary, the application discovery and event thresholds (SLAs) for automatically discovered applications .

Related topics

Preparing for an App Visibility upgrade and checking compatibility

Performing an App Visibility agent for .NET upgrade

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