Network ports

The following table lists the default configurations of protocols and ports for different components and services used by various TrueSight Operations Management components.

The port numbers are specified while installing the following products and components:

Network ports for Remedy Single Sign-On
Network ports for Presentation Server
Network ports for Infrastructure Management
Network ports for App Visibility Manager
Network ports for Real End User Experience Management Software Edition

Network ports for Remedy Single Sign-On

Network ports for Presentation Server

Network ports for Infrastructure Management

Ports for Infrastructure Management Server

Open Port 2100

If you are using an Infrastructure Management server version 10.5 connected to the Presentation Sever version 11.0, then you must open port 2100 for the connection to be successful. For more information on ports for version 10.5, see Network ports for Infrastructure Management and Setting RMI port.

Ports for Integration Service host

For more details on port schematics, see Network-port-schematics-for-Infrastructure-Management.

Ports for managed host

Ports for PATROL 7 components

Ports for Java-based administrator console

Ports to enable Infrastructure Management and Reporting database integration

Ports to enable integration with Atrium CMDB

Network ports for App Visibility Manager

Notes

Ensure that you open ports in your firewall to enable communication between the components.
If a network port is occupied, the App Visibility server component stops, as reflected in the component log, but the log message does not give the reason.

The following properties apply to all App Visibility Manager ports:

Protocol is TCP
Flow is inbound
Default state is enabled

You can configure most port numbers during installation. You can configure all port numbers postinstallation:

Network ports for Real End User Experience Management Software Edition

Note

If you change the Analyzer-to-Collector port, the

BMC Real End User Experience Monitoring Software Edition

user interface port also changes for users. The user interface works with the same default HTTPS port number 443 as the Real User Analyzer-to-Collector connection.

Source	Destination	Service	Default Port	Protocol	Function	Default state	Port configurable	Notes
Analyzer	Collector(s)	HTTPS	443	TCP	Analyzer retrieves data from the Collector(s)	Enabled	Yes	If the two components using this port are on different sides of a firewall, make sure to allow traffic through the port on your firewall.
Cloud Probe(s)	Collector	HTTPS	443	TCP	Collector receives data from the Cloud Probe(s)	Enabled	Yes
TrueSight Console	Analyzer(s)	HTTPS	443	TCP	TrueSight console retrieves data from the Analyzer	Enabled	Yes
EUEM user interface	Analyzer/Collector	HTTP, HTTPS	80 443	TCP	Web user interface	Enabled	Yes
Optional integrations
Analyzer	APM Central	HTTPS	443	TCP	Integration between the Analyzer and APM Central	Enabled	Yes
Analyzer	Organization LDAP system	LDAP	389	TCP	Non-Secure or LDAPS (Secure LDAP, also known as LDAP over SSL)	Disabled	Yes
PATROL Agent (running the BMC PATROL Knowledge Module for Application Management)	Analyzer	HTTPS	443	TCP	PATROL Agent retrieves data from the Analyzer so it can be used by TrueSight Infrastructure Management	Enabled	Yes
Third party tools	Analyzer/Collector Rest API	HTTPS	443	TCP	Third party tool retrieves data from the Analyzer	Enabled	Yes
Analyzer/Collector	SNMP Enterprise Management System	SNMP	162	UDP	SNMP traps (including communication from the Analyzer to trap-based event integrations with TrueSight Infrastructure Management)	Disabled	Yes
SNMP Enterprise Management System	Analyzer/Collector	SNMP	161	UDP	SNMP polling	Disabled	Yes