Integrating with TrueSight Intelligence for metric data

You can integrate TrueSight Intelligence and TrueSight Infrastructure Management to view metric data in TrueSight Intelligence. You can filter based on services, applications, or devices.

The integration is enabled through the TrueSight Intelligence Metric Adapter. Each installation of the adapter can be associated to a single tenant only. To configure the integration for multiple tenants, you must perform multiple installations of the adapter. BMC recommends that you install each instance of the adapter on a separate host computer.

Related topics

Integrating with TrueSight Intelligence for event data

Setting up applications for monitoring

Setting metrics as KPIs for analysis

Performing analytics using data exploration

Performing advanced analytics using machine learning

TrueSight Operations Management component requirements


ComponentRequired version
TrueSight Presentation Server11.0.00 and later
TrueSight Infrastructure Management11.0.00 and later
Java Runtime Environment (JRE)1.8


To enable the integration

 Perform the following steps to enable the integration:

Step #DetailsReference
1

Download the TrueSight Intelligence Metric Adapter software from the Downloads console.

  1. Log on to the TrueSight console.
  2. In the navigation pane, expand Configuration and select Managed Devices.
  3. Select the Infrastructure Management Server where you want to download the software.
  4. Click the common action menu and select Launch Downloads console.
    The Downloads console opens in a new browser tab or window.
  5. Select the appropriate TrueSight Intelligence Metric Adapter zip file depending on the operating system, and save the file to the computer on which you want to install the software.

2

Install the TrueSight Intelligence Metric Adapter on the Presentation Server, or on a remote computer.

  1. Extract the TrueSight Intelligence Metric Adapter zip file to a folder. On Linux, ensure that the folder name does not contain spaces. For example, TDA.
  2. Ensure that the environment variable JAVA_HOME is set to the JRE folder.
    For example, JAVA_HOME is set to C:\JRE
  3. Set the TrueSight Intelligence Metric Adapter environment variable TDA_HOME to the folder that contains the extracted files.
    For example, TDA_HOME is set to C:\TDA
  4. Use one of the following options to register the TrueSight Intelligence Metric Adapter as a service:
    • (Windows)
      1. Open a command prompt and from the TDA\bin folder, and run the following command:
        tda service register
        The command creates and starts the Windows service BMC TrueSight Intelligence Metric Adapter automatically after it is successfully registered.
    • (Linux)
      1. As a root user, from the TDA/bin folder, type the following command:
        ./tda service register
        The command creates the service BMCTDASvc in /etc/init.d
      2. Start the TrueSight Intelligence Metric Adapter by running the following command:
        ./tda server start
3

Add the TrueSight Intelligence Metric Adapter as a component in the Presentation Server.

Registering the component products with the Presentation Server 

To manage the TrueSight Intelligence Metric Adapter

Run the following commands from the installedDirectory\bin folder to perform actions on the TrueSight Intelligence Metric Adapter.

ActionWindowsLinux
Register the TrueSight Intelligence Metric Adapter service.tda service register./tda service register
(Root user only)
Start the TrueSight Intelligence Metric Adaptertda server start./tda server start
Check if the TrueSight Intelligence Metric Adapter is runningtda server status./tda server status
Stop the TrueSight Intelligence Metric Adaptertda server stop./tda server stop
Unregister the TrueSight Intelligence Metric Adapter service.
Stop the TrueSight Intelligence Metric Adapter before unregistering it.
tda service deregister./tda service deregister
(Root user only)

To customize the TrueSight Intelligence Metric Adapter

The tda.conf file located in the installedDirectory\conf folder lets you customize the TrueSight Intelligence Metric Adapter. The following table lists a couple of properties:

PropertyValue

tda.server.protocol

The protocol (http or https) for communication between the Presentation Server and the TrueSight Intelligence Metric Adapter.

tda.server.port

The port for communicating with the TrueSight Intelligence Metric Adapter.

Known limitations

The following limitations exist when you integrate with TrueSight Intelligence for metric data:

LimitationImpact
Special characters

TrueSight Intelligence allows the following special characters in the source field: _ . - / @ %

Any data that contains other special characters is dropped. 

Instance and application mappingIn TrueSight Intelligence, a source can be associated with only one application at any point. A source may not always be associated with the same application.
Source length limitation

TrueSight Intelligence has a 100-character limitation on the source length. A full-path representation of an instance that is more than 100 characters cannot be represented in TrueSight Intelligence.

Workaround:

To disable the full-path representation, add the following entry in the <installation directory>\pw\custom\conf\pronto.conf file of the Infrastructure Management server:

tda.sourcename.showfullpath=false

Where to go from here

Configure the TrueSight Intelligence metric filter from the TrueSight console. For more information, see  Configuring the TrueSight Intelligence metric filter.

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