Installation worksheet for TrueSight Presentation Server


Use the following worksheet to help collect the information that you need to specify when installing the Presentation Server. For any parameter that has no corresponding value, you must enter the information based on your system's configuration.

To complete the worksheet on your computer, you can download the attached Microsoft Excel workbook.


This topic includes parameters for the following areas of the installation:

Installation type

Installation parameter

Value

Installation Type

Select the installation type.

Typical Install

Custom Install

Licenses

Installation parameter

Value

Application Licenses

Agree to the terms of the TrueSight Presentation Server license agreement to begin the installation.

Agree

Do NOT Agree

Directory Selection

Installation parameter

Value

Destination directory for the TrueSight Presentation Server
Accept the default path or enter the full directory path.

(Windows) C:\Program Files\BMC Software\TrueSightPServer

(Linux) /opt/bmc/TrueSightPServer

Recommendation

On Linux computers, BMC recommends using the default installation directory. Otherwise, you might experience issues related to permissions and access.

Listening Address Configuration

Installation parameter

Value

Localhost  FQDN

The installer detects your host's Fully Qualified Domain Name (FQDN), or you can enter an alternate local host FQDN.

This information is used by other BMC TrueSight components to connect to the TrueSight Presentation Server.

Make sure that you do not manually enter any IP address in the FQDN field.

TrueSight Presentation Server High Availability Settings

Installation parameter

Value

Disable

If selected, none of the following parameters are required.

Yes

No

Enable

If selected, enter the following HA information.

Yes

No

Primary Server

Any event raised in the TrueSight Presentation Server is set in the Primary Server.

Yes

No

Server Pair Name

The elasticsearch cluster name for one node (server), or more nodes, that holds all of the data, and provides federated indexing and search capabilities across all nodes.

The default value for the cluster name is "truesight". You can change this name to reflect the logical group name of the cluster.

truesight

Note

If you do not use the default high availability port numbers, only use port numbers between 1024 and 65535.

Cache Replication Port

Port number for the primary server cache replication
7800

Control Port

Port number for the primary server control port

8800

Secondary Server FQDN

Name for the secondary server host.

The Secondary Server maintains a constantly updated cache memory of the TrueSight Presentation Server activity.

 

Secondary Server Database Port

Port number for the secondary server database port
5432

Secondary Cache Replication Port

Port number for the secondary server cache replication
7800

Secondary Control Port

Port number for the secondary server control port

8800

 

Secondary Server

If this option is selected, enter the high availability configuration file path to upload during the TrueSight Presentation Server installation.

Yes

No

TrueSight Presentation Server Port Settings

Note

  • For Windows systems, if you do not use the default port numbers, only use port numbers between 1 and 65535.
  • For Linux systems, if you do not use the default port numbers, only use port numbers between 1024 and 65535.

Installation parameter

Value

Windows Tomcat Ports

HTTP

HTTPS

Linux Tomcat Ports

HTTP

HTTPS

 

80

443

 

8080

8443

Elasticsearch Ports

Java/Node Client

Representational State Transfer (REST)

Note: REST port is not enabled by default. You need to enable this port if you want to debug or troubleshoot. For example, when validating event counts for the TrueSight Infrastructure Management or finding the hot threads of an Elasticsearch.

 

9300

9200

Cell Gateway Port

Event Ingress (from TrueSight Infrastructure Management)

 

1900

PostgreSQL Database Settings

Note

  • The database user name and password cannot exceed 30 characters.
  • For Windows systems, if you do not use the default database port number, only use a port number between 1 and 65535 .
  • For Linux systems, if you do not use the default database port number, only use a port number between 1024 and 65535.

Installation parameter

Value

User Name

User name for the PostgreSQL database
 

Password

User password for the database
 

Confirm Password

Re-enter the user password for the database
 
Port5432

Remedy Single Sign-On Server Settings

Installation parameter

Value

Host Name (FQDN)

The host name or FQDN of the Remedy Single Sign-On server installed on the system.
 

Port

Port number for the Remedy Single Sign-On server

If you don't use the default port number, use the port number of the Remedy Single Sign-On server installed on the system.

Windows:

  • HTTP: 88
  • HTTPS: 448

Linux:

  • HTTP: 8088
  • HTTPS: 8048

Password

The Remedy Single Sign-On server super user password. The Single Sign-On super user name is Admin and the default password is RSSO#Admin#.

 

Where to go from here

After you have completed this worksheet, you can proceed with installing the Presentation Server.

Related topic

Component installation worksheets

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