Installation process overview for Real End User Monitoring Software Edition
Step | Task | Description |
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1 | Plan the environment | Before downloading the distribution packages, the VM administrator works with the product owner to determine which components, and how many instances of each component, are needed. It is also necessary to determine where each component instance will be put into service (for example, in which data center). Consult the following topics for an overview of the components of installation, integrations, and other systems required: |
2 | Confirm that the TrueSight Presentation Server is installed | The Presentation Server operates as the hub of the operations management environment. For the Presentation Server installation, it also requires the Installation of Remedy SSO. The Presentation Server will not operate without Remedy Single Sign-On. |
3 | Download the installation files | After you have downloaded the installation files, extract the installation files from the zipped distribution file to a directory where the root user has write and execute permissions. |
4 | Prepare and certify the deployment environment | Set up and certify the deployment environment by ensuring that the:
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5 | Install the component instances | For installation instructions, see the following procedures: |
6 | Perform the initial component configuration | Open the Real User Analyzer console and establish establish a data feed between the Real User Analyzer and Collector. Then, perform the initial configuration to set up and activate each component instance. |
7 | Register the component | After the Real User Analyzer is installed, register it as a data provider for the Presentation Server. |