Implementing private certificates in TrueSight Operations Management

Before you configure TLS 1.2 among Infrastructure Management components, ensure to complete creating and importing signed certificates for all the components involved in communication as shown in the following workflow diagram:

To implement the private certificates for TrueSight Operations Management components

The following diagram summarizes the process to create and apply private certificates for the various TrueSight Operations Management components. To establish a secure communication between any two components, ensure that you complete creating and importing certificates for those specific components. 

The following diagram summarizes the process to create and apply private certificates for the various TrueSight Operations Management components:

create_and_import_certs

The following table lists TrueSight Operations Management components and their certificate implementations.

Component certificate Where to apply the certificate: Description
Remedy Single Sign-On Server

Implement the private certificate on the Remedy Single Sign-On Server.

For detailed instructions, see Implementing private certificates in the Remedy Single Sign-On Server.

Implementing a private certificate in the Remedy Single Sign-On Server removes the untrusted warning messages observed by users when they log on to the Remedy Single Sign-On Server.

Apply the Remedy Single Sign-On Server certificate to the TrueSight Presentation Server.

For detailed instructions, see Applying Remedy Single Sign-On Server private certificate to the TrueSight Presentation Server.

Applying the Remedy Single Sign-On Server certificate to the TrueSight Presentation Server secures the communication between the Remedy Single Sign-On Server and the TrueSight Presentation Server.

Apply the Remedy Single Sign-On Server certificate to the TrueSight IT Data Analytics.

For step-by-step instructions, see Applying Remedy Single Sign-On Server private certificate to the TrueSight IT Data Analytics.

Applying the Remedy Single Sign-On Server certificate to TrueSight IT Data Analytics secures the communication between the Remedy Single Sign-On Server and TrueSight IT Data Analytics.
TrueSight Presentation Server

Implement the private certificate in the TrueSight Presentation Server.

For detailed instructions, see Implementing private certificates in the TrueSight Presentation Server.

Implementing a private certificate in the TrueSight Presentation Server, removes the untrusted warnings when a user directly logs into the Presentation Server.

Apply the Presentation Server certificate to the TrueSight Infrastructure Management.

For detailed instructions, see Applying TrueSight Presentation Server certificate to the TrueSight Infrastructure Management.

Applying the Presentation Server certificate to the TrueSight Infrastructure Management secures the communication between the TrueSight Presentation Server and the TrueSight Infrastructure Management server.

Apply the Presentation Server certificate to the TrueSight Integration Service.

For detailed instructions, see Applying TrueSight Presentation Server certificate to the TrueSight Integration Service.

Applying the Presentation Server certificate to the TrueSight Integration Service secures the deployment of PATROL Agents and KMs from the TrueSight console.

Apply the Presentation Server certificate to the TrueSight IT Data Analytics.

For detailed instructions, see Applying Presentation Server certificate to IT Data Analytics.

Applying the Presentation Server certificate to the TrueSight IT Data Analytics to collect and analyze event data.


TrueSight Infrastructure Management

Implement the private certificate in the TrueSight Infrastructure Management.

For detailed instructions, see Implementing private certificates in the TrueSight Infrastructure Management.

Implementing a private certificate in the TrueSight Infrastructure Management, removes the untrusted warnings when a user directly logs into the Infrastructure Management server.

Apply the Infrastructure Management server certificate to the TrueSight Presentation Server.

For detailed instructions, see Applying Infrastructure Management server and the cell certificate to the TrueSight Presentation Server

Applying the certificate to secure the communication between the TrueSight Infrastructure Management server and the TrueSight Presentation Server.

Apply the Infrastructure Management server certificate to the TrueSight Integration Service.

For detailed instructions, see Applying Infrastructure Management server and the cell certificate to the TrueSight Integration Service

Applying the certificate to secure the communication between the TrueSight Infrastructure Management server and the TrueSight Integration Service.

Apply the Infrastructure Management server certificate to the Impact Integration Web Services.

For detailed instructions, see Applying Infrastructure Management server and the cell certificate to the Impact Integration Web Services.

Applying the certificate to secure the communication between the TrueSight Infrastructure Management server and the Impact Integration Web Services.

Apply the Infrastructure Management server certificate to the IT Data Analytics.

For detailed instructions, see Applying Infrastructure Management server cell certificate to IT Data Analytics.

Applying the certificate to secure the communication between the TrueSight Infrastructure Management server and the IT Data Analytics.

Apply the Infrastructure Management server certificate to Publishing Server.

For detailed instructions, see Applying Infrastructure Management server cell certificate to the Publishing Server.

Applying the certificate to secure the communication between the TrueSight Infrastructure Management server and the Publishing Server.
TrueSight Integration Service

Implement the private certificate in the TrueSight Infrastructure Management.

For detailed instructions, see Implementing private certificates in the Integration Service.

Implementing a private certificate in the TrueSight Integration Service, prepares for the secured communication between Integration Service and PATROL Agent.

Apply the Integration Service certificate to the PATROL Agent.

For detailed instructions, see Applying Integration Service certificate to the PATROL Agent.

Applying the certificate to secure the communication between the TrueSight Integration Service and PATROL Agent.

Apply the Integration Service certificate to the Infrastructure Management server.

For detailed instructions, see Applying Integration Service certificate to the TrueSight Infrastructure Management.

Applying the certificate to secure the communication between the TrueSight Integration Service and Infrastructure Management server.
Oracle database

Implement the private certificate in Oracle database.

For detailed instructions, see Implementing private certificates in Oracle database.

Implementing a private certificate in Oracle database, prepares for the secured communication between Oracle database and Infrastructure Management server.

Apply the Oracle database certificate to Infrastructure Management server.

For detailed instructions, see Applying Oracle database certificate to the TrueSight Infrastructure Management.

Applying the certificate to secure the communication between Oracle database and Infrastructure Management server.
SQL Anywhere database

Implement the private certificate in the SQL Anywhere database.

For detailed instructions, see Implementing private certificates in the SQL Anywhere database.

Implementing a private certificate in SQL Anywhere database, prepares for the secured communication between SQL Anywhere database and TrueSight Operations Management Report Engine.

Apply the SQL Anywhere database certificate to the TrueSight Operations Management Reporting.

For detailed instructions, see Applying SQL Anywhere database private certificate to the TrueSight Operations Management Report Engine.

Applying the certificate to secure the communication between SQL Anywhere database and Reporting Engine.
TrueSight IT Data Analytics

Implement the private certificate in the TrueSight IT Data Analytics.

For detailed instructions, see Implementing private certificates in the TrueSight IT Data Analytics.

Implementing a private certificate in TrueSight IT Data Analytics prepares for the secured communication between IT Data Analytics and TrueSight Operations Management components. It also prepares for the secured communication between all IT Data Analytics components.

Apply the IT Data Analytics certificate to the Presentation Server.

For detailed instructions, see Applying IT Data Analytics certificate to the TrueSight Presentation Server.

 Applying the certificate to secure the communication between IT Data Analytics and Presentation Server.
TrueSight App Visibility Manager


Implement the private certificate in App Visibility Manager components and Synthetic TEA Agents

For detailed instructions, see Implementing private certificates for App Visibility components and Synthetic TEA Agents.

Landing page for implementing  private certificates and replace the out-of-the-box certificates for more secure communication between the TrueSight Presentation Server, App Visibility components, and the Synthetic TEA Agents

Apply the TrueSight App Visibility Manager certificate to the Presentation Server.

For detailed instructions, see Applying private certificates between the App Visibility portal and the Presentation Server.

Applying the TrueSight App Visibility Manager certificate to the TrueSight Presentation Server secures the communication between the App Visibility portal and the Presentation Server.

Apply the TrueSight App Visibility Manager certificate to the App Visibility Components.

For detailed instructions, see Applying private certificates to App Visibility components

Applying the App Visibility Manager certificate to all the components in the App Visibility Manger system secures the communication between the components:

  • App Visibility portal
  • App Visibility collector
  • App Visibility proxy
  • App Visibility agent for Java
  • App Visibility agent for .NET

Apply the TrueSight App Visibility Manager certificate to Synthetic TEA Agents.

For detailed instructions, see Applying private certificates to Synthetic TEA Agents.

Applying the App Visibility Manager certificate to all the components in the App Visibility Manger system secures the communication between the App Visibility portal, App Visibility collector, and the Synthetic TEA Agent.
Other BMC products

Securing communication between Presentation Server and other BMC products.

For detailed instructions, see Securing communication between TrueSight Presentation Server and other BMC products.

Guides you to perform the following:

  • To import the BMC BladeLogic's signed certificate into the Presentation Server.
  • To import the BMC Remedy Application Request Change Management System's signed certificate into the Presentation Server.

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