Configuring multiple Infrastructure Management child servers to connect to the same Oracle database

The procedure to install multiple BMC TrueSight Infrastructure Management child servers and connect them to use the same Oracle database is the same as that documented at Installing the Infrastructure Management Server on Microsoft Windows with Oracle or Installing Infrastructure Management on Linux with Oracle as database depending on your operating system. 

However, you need to meet the following guidelines to ensure that the multiple BMC TrueSight Infrastructure Management Servers you install connect to the same instance of the Oracle database. The guidelines vary depending on whether your Oracle setup is standalone Oracle or Oracle Real Application Cluster (RAC).

Note

Connecting multiple Infrastructure Management Central Servers to the same Oracle database instance is not supported.

Guidelines for a standalone Oracle setup

If you are using a standalone Oracle setup, in the Configure Database page, ensure that you specify:

  • The same Oracle System ID (SID) in the Database SID field for all the BMC TrueSight Infrastructure Management Servers that you install. For example, if the value of your SID is "ora", ensure that you set "ora" when installing BMC TrueSight Infrastructure Management Child Server 1, BMC TrueSight Infrastructure Management Child Server 2, and BMC TrueSight Infrastructure Management Child Server 3.
  • A unique user name in the Username field for each of the BMC TrueSight Infrastructure Management Servers that you install.

Guidelines for an Oracle RAC setup

If you are using an Oracle RAC setup, in the Configure Database page, ensure that you specify:

  • The same service name of the Oracle server in the Service Name field for all the BMC TrueSight Infrastructure Management Servers that you install. For example, if your service name is "ser", ensure that you set "ser" when installing BMC TrueSight Infrastructure Management Child Server 1, BMC TrueSight Infrastructure Management Child Server 2, and BMC TrueSight Infrastructure Management Child Server 3.
  • The RAC Scan host name and port details.
  • A unique user name in the Username field for each of the BMC TrueSight Infrastructure Management Servers that you install.

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