App Visibility Manager basic deployment
The following architecture diagram depicts the basic TrueSight App Visibility Manager. For information about other deployment scenarios, see Deployment options for Operations Management.
Operations Management basic deployment for App Visibility Manager core components
Core components for TrueSight Operations Management products
The TrueSight Operations Management solution provides the interface for monitoring data from product components, such as TrueSight Infrastructure Management and TrueSight App Visibility Manager. Authentication and permissions are provided by Remedy Single Sign-On. The following table describes the purpose of each core component.
| Component | Description | Reference |
|---|---|---|
Presentation Server | The TrueSight Presentation Server hosts the web-based TrueSight console functions and consumes data from various TrueSight products to provide a consolidated set of views for monitoring the infrastructure, real and synthetic applications, and capacity planning. In addition to data presentation, the TrueSight Presentation Server performs functions such as role-based access control and data management functions such as storage and persistence. | Presentation server overview |
| TrueSight console | The TrueSight console is hosted on the Presentation Server. System administrators use the TrueSight console to configure the TrueSight Presentation Server, to connect to the data providers, and to integrate with other products and components. System administrators can also use the TrueSight console to view the users and user groups defined in the Remedy SSO Admin Console. IT Operations and other specialists use the TrueSight console to monitor applications, events, and devices, or to diagnose problems. | |
| Remedy SSO console | System administrators use the Remedy SSO Admin console to
Creating and managing local users and groups (roles),
which is viewable in the TrueSight console. | Remedy Single Sign-On at-a-glance |
TrueSight App Visibility Manager components
TrueSight App Visibility Manager enables application monitoring so that IT Operations can proactively detect and isolate application performance issues from the end-user perspective before they negatively impact business reputation and revenue.
| Component | Description | Reference |
|---|---|---|
| App Visibility Server | The App Visibility Server comprises an App Visibility portal, one or more App Visibility collectors, and, optionally, one or more App Visibility proxies. | Installing the App Visibility server components |
| The App Visibility portal manages App Visibility collectors, the App Visibility proxy, and App Visibility agents. The App Visibility portal communicates with the associated App Visibility collectors to gather the application data to be sent to the Presentation Server and viewed in the TrueSight console. App Visibility can send events either to a cell on the BMC TrueSight Infrastructure Management Server or to a Remote Cell. | |
| The App Visibility collector receives data from one or more App Visibility agents. The App Visibility collector stores the information for the application that is monitored by the App Visibility agent. Each App Visibility collector has its own database, where all information is saved. | |
| (Optional) The App Visibility proxy receives and processes end-user experience data so that you can see end-to-end transaction time and availability, and browser page performance and availability on your web application. In the TrueSight console, IT Operations can examine end-user data through the User tier in the Application View. | |
| App Visibility agent | An App Visibility agent captures a sample of the transactions that have latency violations or errors. The captured data and the metrics data for the application server are sent to the App Visibility collector. The following agents are available:
Through instrumentation by the App Visibility agents, the App Visibility proxy processes end-user performance and availability data and events. If users experience long transaction time, problematic AJAX requests, or errors, an event is sent to App Visibility Manager. |
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