11.0.00.001: Fix Pack 1


Fix Packs do not contain all of the files that are required for a complete product installation. Fix Packs are cumulative and contain all updates released prior to the Fix Pack.

Before you install the Fix Pack, you must have previously installed the base version of the product.

Requirements

Product Version required
TrueSight Presentation Server 11.0.00

TrueSight Infrastructure Management components

11.0.00
TrueSight App Visibility Manager server 11.0.00
TrueSight App Visibility agent for Java* 11.0.00
TrueSight App Visibility agent for .NET* 11.0.00
Synthetic TEA Agent* 11.0.00

*The component is not updated with the fix pack, but must be at the required version to take advantage of the latest features.

Known and corrected issues

For information about issues corrected in this Fix Pack, see:

  • Known and corrected issues - Presentation Server
  • Known and corrected issues - Infrastructure Management
  • Known and corrected issues - App Visibility Manager

Installing the Fix Pack

Warning

Before applying this fix pack, make sure that you have an OS backup or a VM snapshot of all affected systems.


Installing the Fix Pack 1 for TrueSight Operations Management 11.0 consists of the following steps:

  1. Prepare for the installation of the Fix Pack.
  2. Install Fix Pack 1 (11.0.00.001) for TrueSight Presentation Server 11.0.00.
  3. Install Fix Pack 1 (11.0.00.001) for TrueSight Infrastructure Management 11.0.00.
  4. Install Fix Pack 1 (11.0.00.001) for TrueSight App Visibility Manager server 11.0.00.

To apply Fix Pack 1, install all the above components in the recommended sequence.

Step 1: Download the Fix Pack

The following table provides links to the pages in the EPD website that contain the installation files for this fix pack. From the EPD page, you can select and download the installation files for your platform. Access to the EPD website requires that you provide your BMC Support credentials. You might also be prompted to complete the Export Compliance Form.

Component EPD link Comment
TrueSight Presentation Server Version 11.0.00 - Fix Pack 1

TrueSight Presentation Server Patches

Installation files for the TrueSight Presentation Server 
TrueSight Infrastructure Management Version 11.0.00 - Core Components - Fix Pack 1

TrueSight Infrastructure Management Patches

Installation files for the TrueSight Infrastructure Management components 
TrueSight App Visibility Manager Server Version 11.0.00 - Fix Pack 1

TrueSight App Visibility Manager Server Patches

Fix pack files for TrueSight App Visibility Manager server

Step 2: Install the Fix Pack on the Presentation Server
Step 3: Install the Fix Pack on the Infrastructure Management components
Step 4: Install the Fix Pack on the App Visibility Manager server


Task Reference
Prepare for the installation of the Fix Pack. Preparing to apply feature packs or fix packs on App Visibility Manager
Apply the Fix Pack on the App Visibility Manager server.

GUI-based and silent:

Applying feature packs or fix packs on the App Visibility server using the wizard


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