Starting or stopping product services
While running the installation program, if you selected the Start BMC TrueSight IT Data Analytics Services check box on the TrueSight IT Data Analytics Settings page, then the product services corresponding to the features selected (components) are automatically started on both Windows and Linux platforms. Every time you restart the computer on which you have installed the product, all product services are restarted.
You might need to manually start or stop services in various scenarios, such as:
- If you change the custom settings in the properties file
- If the IP address of the computer hosting the product components changes
This topic contains the following information:
If you enabled starting the product services during installation, then the following services are automatically started:
TrueSight IT Data Analytics Indexer
TrueSight IT Data Analytics ConfigDB
TrueSight IT Data Analytics Server
Note
In a single-server deployment, the TrueSight IT Data Analytics Server indicates a combination of the Console Server and the Search component.
TrueSight IT Data Analytics Collection Station
Starting or stopping services on Windows
You can use one of the following ways to start or stop the product component services on Windows:
Starting or stopping services for all components
Navigate to the %BMC_ITDA_HOME%\bin directory on the computer that hosts the components, and run one of the following executables:
Notes
The following note is important:
- Running the following executables can only start (or stop) services for the product components running on that specific computer.
| Goal | Executable to run |
|---|---|
| Starting all services | run.bat |
| Stopping all services | stop.bat |
Starting or stopping services for individual components
Click Start > Run > services.msc.
The following table lists product components corresponding to each of the service names:
| Service name | Component |
|---|---|
TrueSight IT Data Analytics Indexer | Indexer |
| TrueSight IT Data Analytics ConfigDB | Configuration Database |
| TrueSight IT Data Analytics Server | Console Server and Search |
| Search only | |
| TrueSight IT Data Analytics Collection Station | Collection Station |
Starting or stopping services for the standalone Collection Agent
Start or stop the standalone Collection Agent service by navigating to Start > Run > services.msc and locating the BMC TrueSight IT Data Analytics Collection Agent service name.
Starting or stopping services on Linux
You can use one of the following ways to start or stop the product component services on Linux:
Starting or stopping services for all components
Navigate to the $BMC_ITDA_HOME/bin directory on the computer that hosts the components, and run one of the following executables:
Notes
The following note is important:
- Running the following executables can only start (or stop) services for the product components running on that specific computer.
| Goal | Executable to run |
|---|---|
| Starting all services | run.sh |
| Stopping all services | stop.sh |
Starting or stopping services for individual components
Navigate to the $BMC_ITDA_HOME/services/bin directory and run one of the commands listed in the following table:
| Component | Start and stop commands |
|---|---|
| Indexer | To start:
To stop:
To check status:
|
| Configuration Database | To start: sh configuration_database start To stop: sh configuration_database stop To check status: sh configuration_database status |
| Console Server; Search | To start: sh server start To stop: sh server stop To status: sh server status |
| Collection Station | To start: sh collection_station start To stop: sh collection_station stop To status: sh collection_station status |
Starting or stopping services for the standalone Collection Agent
Navigate to the $BMC_ITDA_HOME/agent/bin directory and run one of the following executables:
| Goal | Executable to run |
|---|---|
| Start the service | run.sh |
| Stop the service | stop.sh |
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