Preparing for installing the standalone Collection Agent

This topic provides information that you can use to prepare your environment for installing the standalone Collection Agent.

Preparing for installation on a Windows computer

Ensure that you meet the following requirements for installing the standalone Collection Agent on a Windows computer:

  • Read the Planning topic.
  • Verify that the target host on which you want to install the standalone Collection Agent meets the system requirements.
  • Ensure that you have installed the product. For more information, see Installing.
  • Ensure that the ports used for connecting with the Collection Station are not in use. For more information, see Communication ports and protocols.
  • If you want to use a secured connection between the standalone Collection Agent and the Collection Station, ensure that you have already followed the steps described at Enabling security for the Collection Station.
  • As a non-admin user, ensure that you have the following permissions to install the standalone Collection Agent. 
    (Generally, admin users are expected to already have these permissions.)
    • Write permissions to the directory in which you want to install the standalone Collection Agent.

      Tip

      Default directory for installing the standalone Collection Agent is, C:\Program Files \BMC Software\TrueSight\ITDA.

    • Write permissions to the C:\Windows directory; this is needed by the installer to create the ProductRegistry.xml file.
    • Permissions to create an environment variable.
    • Permissions to add a registry key and update a registry key.
    • Permissions to install, start, stop, and uninstall the product services.

Preparing for installation on a Linux computer

Ensure that you meet the following requirements for installing the standalone Collection Agent on a Linux computer:

  • Read the Planning topic.
  • Verify that the target host on which you want to install the standalone Collection Agent meets the system requirements.
  • Ensure that you have installed the product. For more information, see Installing.
  • Ensure that the ports used for connecting with the Collection Station are not in use. For more information, see Communication ports and protocols.
  • If you want to use a secured connection between the standalone Collection Agent and the Collection Station, ensure that you have already followed the steps described at Enabling security for the Collection Station.

  • To perform the installation on a remote Linux computer, enable the X Window System and set the DISPLAY variable to launch the installer user interface. To do so, run the following command:
    DISPLAY=hostName:0.0
    export DISPLAY
    where hostName refers to the name of the computer on which you want to launch the installer.
  • As a non-root user, ensure that you have the following permissions to install the standalone Collection Agent:
    (Generally, root users are expected to already have these permissions.)
    • Write permissions to the directory in which you want to install the product.

      Tip

      Default directory for installing the standalone Collection Agent is, /opt.

    • Write permissions to /opt directory; this is needed by the installer to create the ProductRegistry.xml file. If /bmc directory exists under /opt, then you need write permissions to /opt/bmc directory.

    • Permissions to create an environment variable.

    • Write permissions to the /etc/profile directory.

    • Write permissions to the /etc/ch.cshrc directory.

    • Write and execute permissions to the /etc/init.d directory.

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