Collecting data from external systems
To collect data from external systems, you need to create the Monitor using External Configuration data collector. External systems are products that are integrated with TrueSight IT Data Analytics.
By creating this data collector, you can retrieve events directly from the integrated products. For information about use cases, functions supported with the integrations, and the process of integrating products, see Integrating
Note
To be able to retrieve events from the external products, you need to first integrate them with TrueSight IT Data Analytics.
To collect data from external systems
- Navigate to Administration > Data Collectors > Add Data Collector .
In the Name box, provide a unique name to identify this data collector. On the Type list, select Monitor using External Configuration.
Provide the following information, as appropriate:
Field Description Target/Collection Host Collection Host (Agent) Type or select the collection host depending on whether you want to use the Collection Station or the Collection Agent to perform data collection.
The collection host is the computer on which the Collection Station or the Collection Agent is located.
By default, the Collection Station is already selected. You can either retain the default selection or select the Collection Agent.
Note: For this type of data collector, the target host and collection host are expected to have different values.Collector Inputs Read from Past (#days) Indicates the number of days for which the past data must be collected and indexed.
The maximum amount of past data that can be collected into the system is defined by the maximum data retention period set at Administration > System Settings.
By default, this value is set to 0. You cannot search data with a custom time that is set to a duration exceeding the value specified in this field.
Recommendation: BMC recommends you to not use a very high value in this field (for example, 365). This is necessary to avoid a very large amount of data collected into the system in a short time.
Available Ext. Config Select one of the external configurations available. This list displays the external configurations created under Settings > External Configurations.
Based on the kind of data you want to collect, you can select ProactiveNet cell, Infrastructure Management cells, Change Management application, or Incident Management application.
Note: If an external configuration contains more than one cell or application selected, this list displays separate instances of each cell or application. A data collector can be used to collect data from only one instance (cell or application). To collect data from more than one instance (cell or application), you need to create corresponding number of data collectors.
Poll Interval (mins) Enter a number to specify the poll interval (in minutes) for the log collection.
By default, this value is set to 1.
Start/Stop Collection (Optional) Select this check box if you want to start the data collection immediately. - Click Create to save your changes.
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