Working with CIs and relationships

This topic gives you an overview of the various tasks that you can perform on a CI and relationships between CIs using CMDB forms.

  • You can directly access the following form URL to manage the component and relationship attributes:

    http://<midTierServer>:<port>/arsys/forms/<ARServer>/<classNameSpace:formClassName>

    where,

    • <midTierServer> is the name of the web server where the BMC Remedy Mid Tier is installed
    • <port> is the port number of the web server where the BMC Remedy Mid Tier is installed. The default port is 8080
    • <ARServer> is the name of the Action Request server
    • classNameSpace is the namespace of the class to which the service model component belongs
    • formClassName is the name of the class to which the service model component belongs to
  • For BMC CMDB version 19.02 and later, you can edit the component and relationship attributes in the CMDB Explorer. For more information, see Impact Model Designer capabilities available in BMC CMDB.


To edit CIs

  1. Open the form of the CI class (For example: BMC_ComputerSystem) that you want to edit by accessing the following sample URL:
    http://<midTierServer>:<port>/arsys/forms/<ARServer>/BMC.CORE:BMC_ComputerSystem
  2. Input the search criteria in any of the form fields to search the CI instance that you want to edit and click Search.
  3. From the following search results illustration, select the InstanceId of the CI that you want to edit.
    CI_Search_Results
  4. The form will open in edit mode for the selected instance of the CI. Update the required CI details in the form and click Save.
    CI_Edit_Mode_Form

To delete CIs

  1. Open the form of the CI class (For example: BMC_ComputerSystem) that you want to delete by accessing the following sample URL:
    http://<midTierServer>:<port>/arsys/forms/<ARServer>/BMC.CORE:BMC_ComputerSystem
  2. Input the search criteria in any of the form fields to search the CI instance that you want to delete and click Search.
  3. From the following search results illustration, select the InstanceId of the CI that you want to delete.
    CI_Search_Results
  4. The form will open in edit mode for the selected instance of the CI. In the General tab, set the MarkAsDeleted field to Yes and click Save.
    Delete_CI

To edit relationships between CIs

  1. Open the BMC.CORE:BMC_BaseRelationship form by accessing the following sample URL:
    http://<midTierServer>:<port>/arsys/forms/<ARServer>/BMC.CORE:BMC_BaseRelationship
  2. Input the search criteria in any of the form fields to search the CI relationship instance that you want to edit and click Search.
  3. From the following search results illustration, select the InstanceId of the CI relationship that you want to edit.
    CI_Relationship_Search_Results
  4. The form will open in edit mode for the selected instance of the CI. Update the required CI relationship details in the form and click Save.
    CI_Relationship_Edit_Mode_Form

To delete relationships between CIs

  1. Open the BMC.CORE:BMC_BaseRelationship form by accessing the following sample URL:
    http://<midTierServer>:<port>/arsys/forms/<ARServer>/BMC.CORE:BMC_BaseRelationship
  2. Input the search criteria in any of the form fields to search the CI relationship instance that you want to delete and click Search.
  3. From the following search results illustration, select the InstanceId of the CI relationship that you want to delete.
    CI_Relationship_Search_Results
  4. The form will open in edit mode for the selected instance of the CI. In the General tab, set the MarkAsDeleted field to Yes and click Save.
    Delete_Relationship

To find CIs

  1. Open the form of the CI class (For example: BMC_ComputerSystem) that you want to search by accessing the following sample URL:
    http://<midTierServer>:<port>/arsys/forms/<ARServer>/BMC.CORE:BMC_ComputerSystem
  2. Input the search criteria in any of the form fields to search the required CI instance and click Search.
  3. View the required CI by scrolling through the following search results illustration:
    CI_Search_Results
Was this page helpful? Yes No Submitting... Thank you

Comments