Configuring e-mail settings to receive alerts
Review the e-mail settings on the server target computer to ensure that it is configured to receive e-mail alerts from TrueSight Infrastructure Management. If it is not, an error or warning message similar to the following is displayed:
Warning: Infrastructure Management's e-mail alerts may not work with the current configuration
If this message is displayed, perform the following procedure.
To configure e-mail settings to receive alerts from TrueSight Infrastructure Management
- Review the e-mail settings and make any necessary changes, as described in the table below:
E-mail settings required to receive alerts from Infrastructure Management
|Setting||Location||Parameter or property to change||Correct format|
|Administrator's e-mail address||Fully qualified e-mail address in the following format: email@example.com|
|Sender's e-mail address||Either user or firstname.lastname@example.org, depending on the valid |
|SMTP server hostname or IP address||Fully qualified server hostname or IP address reachable from the TrueSight Infrastructure Management Server host.|
|SMTP port||Valid port number on which the SMTP server is listening for SMTP requests.|
By default, these properties are not available. Add these properties if you want to configure SSL/TLS or STARTTLS protocol with SMTP.
2. After you modify the e-mail settings, verify the configuration by using the following commands from /usr/pw/pronto/bin (Linux) or installationDirectory\pw\pronto\bin (Microsoft Windows) :
pw jproperties reload(reloads changed properties from pronet.conf )
pw test mail(sends a test email)
Failure message is sent to the administrator's e-mail address and is added to the TestEmail.log file that is located in the same directory as the verification script.
You can run the script multiple times until the email settings are configured correctly.