Troubleshooting SNMP Adapter Configuration Manager installation issues

After installing SNMP Adapter Configuration Manager, when you start the tomcat server on Linux and Solaris platforms, following errors are displayed:

JAVA_HOME command not found

JAVA_HOME: command not found
The JAVA_HOME environment variable is not defined correctly
This environment variable is needed to run this program

Workaround:

Do the following:

1. Navigate to the  <SNMP Config Manager Install Directory>/SNMPAdapter/jakarta-tomcat-5.0.25/bin directory, and open the catalina.sh file.

2. Find the following code line:

   JAVA_HOME=/usr/java/jdk1.7.0_80export JAVA_HOME

3. Split the code line into two lines so that the export JAVA_HOME command is on the next line as shown below:
   JAVA_HOME=/usr/java/jdk1.7.0_80
export JAVA_HOME
   
4. Save and close the catalina.sh file.

touch: cannot touch `/opt/SNMPAdapter/jakarta-tomcat-5.0.25/logs/catalina.out': No such file or directory

touch: cannot touch `/opt/SNMPAdapter/jakarta-tomcat-5.0.25/logs/catalina.out': No such file or directory

Workaround:

Do the following:

1. Navigate to the <SNMP Config Manager Install Directory>/SNMPAdapter/jakarta-tomcat-5.0.25 directory.
2. Create a directory named logs.

Once you resolve the errors as explained in the preceding sections, restart the tomcat server.

Where to go from here

• To check other SNMP Event Adapter troubleshooting issues, see Troubleshooting SNMP event adapter.
• To access SNMP Adapter Configuration Manager, see Using the SNMP Adapter Configuration Manager.