Triage and Remediation workflows
Supported versions
The Atrium Orchestrator integration is available in version 11.0.00.02 and later.
At a minimum, this integration requires BMC Atrium Orchestrator Platform 7.9 to be installed. Also, BMC Triage and Remediation Solution run book version 20.17.01 or earlier must be installed. This run book is deprecated from TrueSight Orchestration Content 20.18.01 onwards.
For more information, see the following links:
The Triage and Remediation solution run book contains the following pre-defined workflows.
- Workflow- Agent Restart — When the PATROL Agent stops responding, this triage and remediation workflow fixes the corrupt history, backs up of the configuration file, and restarts the PATROL Agent.
- Workflow- ESX Host Down — The ESX Host Down workflow is a Triage and Remediation workflow designed to monitor, diagnose, and remediate the state of a VMware ESX server and its connection with the VMware vCenter Server.
- Workflow- Host Down — This triage-only workflow makes use of a series of ping and traceroute commands to verify whether the host specified in the event is actually down. The workflow does not attempt to restart the host.
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