pw internaluser

After you change the password for the bppmws_internal user account in Remedy Single Sign-On, run the pw internaluser command to update the password on the Infrastructure Management server.
Usage:
pw internaluser change_passwd

Important

This procedure is also applicable when you migrate the internal user data from Atrium SSO to Remedy SSO.

To update the password for the bppmws_internal user account

  1. Log into Remedy SSO as an Admin user.

    Note

    If you do not know the location of your Remedy SSO server, you can also log into the TrueSight console to launch the Remedy SSO console.

    1. In the TrueSight console, go to Administration > User Accounts.
    2. Select Manage via Remedy SSO.
    3. Log into the Remedy SSO console as an Admin user.

  2. Change the password of the bppmws_internal user account.
  3. Open a command prompt on the Infrastructure Management server and run the following command:
    pw internaluser change_passwd
  4. Enter the new password.
    The new password is validated with Remedy SSO and then updated.
  5. Restart the Infrastructure Management server.

Related topics

Infrastructure Management pw commands

Migrating internal user data from Atrium SSO to Remedy SSO


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