IBM Tivoli Monitoring integration messages

Infrastructure Management displays the following IBM Tivoli Monitoring (ITM) messages.

ID: 830051

Message: BMC-ITM830051E: Error while getting Instance Details (may be NULL).

Explanation: It is possible that there is a connection error with the Integration Service.

User Response: Ensure that the Integration Service process exists and is running.

ID: 830052

Message: BMC-ITM830052E: Error while getting Parameter Details.

Explanation: It is possible that there is a connection error with the Integration Service.

User Response: Ensure that the Integration Service process exists and is running.

ID: 830053

Message: BMC-ITM830053E: Exception while decrypting password for PATROL Proxy.

Explanation: The password provided was not decrypted properly.

User Response: Check the password.

ID: 830058

Message: BMC-ITM830058E: Error while getting NSCLI Connection Status.

Explanation: It is possible that there is a connection error with the Integration Service.

User Response: Ensure that the Integration Service process exists and is running.

ID: 830059

Message: BMC-ITM830059E: Error while getting Agent Details (may be NULL).

Explanation: Agent might be down (inactive).

User Response: Verify that the agent is active and running, and that it was active during the last time the device was configured for monitoring.

ID: 830062

Message: BMC-ITM830062E: Connect Details to Patrol Proxy is NULL!!!.

Explanation: Connection between the itadapter and the Integration Service appears to be broken. This might result in an unexpected shutdown of a process.

User Response: Verify that the Integration Service and itadapter processes are up and running.

ID: 830063

Message: BMC-ITM830063E: Error while getting Monitor Details (may be NULL).

Explanation: Connection between the itadapter and the Integration Service appears to be broken. This might result in an unexpected shutdown of a process.

User Response: Verify that the Integration Service and itadapter processes are up and running.

ID: 830064

Message: BMC-ITM830064E: Error while getting Monitor Instance Details (may be NULL).

Explanation: Connection between the itadapter and the Integration Service appears to be broken. This might result in an unexpected shutdown of a process.

User Response: Verify that the Integration Service and itadapter processes are up and running.

ID: 830065

Message: BMC-ITM830065E: Error while reading the Proxy Connection Inputs from PNET

Explanation: Connection between the itadapter and the Integration Service appears to be broken. This might result in an unexpected shutdown of a process.

User Response: Verify that the Integration Service and the itadapter processes are up and running.

ID: 830069

Message: BMC-ITM830069E: PATROL Proxy Agent is not available to resolve target Hostname/IP.

Explanation: The Integration Service cannot resolve the host on which IBM Tivoli is running.

User Response: Ensure that all used host names are known, or replace those host names with valid IP addresses.

ID: 830070

Message: BMC-ITM830070E: PATROL Proxy Agent Username/Password wrong.

Explanation: You have used invalid Integration Service credentials.

User Response: Check the user name and password.

ID: 830071

Message: BMC-ITM830071E: PATROL Proxy Server is down.

Explanation: The Integration Service appears to be inactive.

User Response: Restart the Integration Service if needed.

ID: 830072

Message: BMC-ITM830072E: Fail to get AutoDiscovery Instances from IBM Tivoli adapter.

Explanation: Cannot get the AutoDiscovery instances from IBM Tivoli adapter.

User Response: Ensure that the itadapter process is running on the same host as the Integration Service.

ID: 830073

Message: BMC-ITM830073E: Missing PATROL Proxy Agent Port Detail.

Explanation: The PATROL Proxy Agent Port Details are incorrect (undefined port for proxy).

User Response: Edit the device of the Integration Service to ensure that a valid port number is defined.

ID: 830075

Message: BMC-ITM830075E: PATROL Proxy Agent is not available in target Hostname/Port.

Explanation: The Integration Service cannot be reached on the configured Host:Port.

User Response: Use the administration console to validate the connection details for the Integration Service.

ID: 830084

Message: BMC-ITM830084E: No devices (agents) where Discovered from IBM Tivoli TEMS Server.

Explanation: The configured IBM Tivoli environment seems to be empty. Usually, that indicates that the IBM Tivoli Server is running but no ITM agents were configured to it.

User Response: Review the topology of the IBM Tivoli environment with the administrator.

ID: 830085

Message: BMC-ITM830085E: Invalid CLI command.

Explanation: Infrastructure Management sent an invalid command to the Integration Service, which might occur because a Infrastructure Management system with remote agents was not properly upgraded.

User Response: Ensure that all Infrastructure Management installations have the relevant patch installations.

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