Defining a staging policy
Best practice
- Use a staging policy to assign a data collection Integration Service, that is, an Integration Service that processes performance data and events, to PATROL Agents. Avoid controlling the Integration Service configuration for Agents through the Agent configuration in a monitoring policy.
- To control the connection of a PATROL Agent to the correct staging Integration Service when you have multiple staging Integration Services and multiple Infrastructure Management servers, use tags or IP address information in the Agent Selection Criteria properties.
- Specify a unique precedence number per policy.
Note
- PATROL Agents do not forward data or events to the Infrastructure Management server when connected to a staging Integration Service.
- PATROL Agents do not "activate" any monitoring or blackout policies when they connect to a staging Integration Service and the staging policy is applied. Agents need to connect to a data collection Integration Service and receive a monitoring policy for data to flow from Agents to Infrastructure Management server.
Staging policy properties
General
Property | Description |
---|---|
Name | Name for the policy. The policy names must be unique. In an environment with tenants, the policy names must be unique for a single tenant. It is a mandatory field. For more information, see Policy naming guidelines. |
Description | (Optional) A brief description about the policy |
Associated User Group | Name of the user group that is associated with the PATROL Agents as defined in the Authorization Profile or in the PATROL Agent ACLs. The policy is applicable to these PATROL Agents. Note: The list of user groups that is displayed includes the user groups that the logged on user belongs to. For monitoring and blackout policies, this property determines the monitoring solutions and configuration options that you have. For more information about granting or restricting access, see Specifying objects in an authorization profile This property can be viewed in READ-ONLY mode by other users of the user group. Only the owner of the policy can modify this property. |
Share with User Group | Specify whether this policy is to be shared with the users across the associated user group or not. This property can be viewed in READ-ONLY mode by other users of the associated user group. Only the owner of the policy can modify this property. |
Precedence | Priority of the policy. Based on the precedence number that you configure, the configuration is applied to the PATROL Agents and the Infrastructure Management servers. The precedence number ranges from 0 to 999. A lower number indicates a higher precedence. The default value is 900. The configuration from a policy with a higher precedence overrides the configuration from a policy with a lower precedence. If two policies have the same precedence number, then the configuration from the latest created policy takes priority. |
Enable Policy | Indicates whether the policy is enabled or disabled. By default, the policy is enabled. If you disable a policy when you create it, the policy configurations are not applied to the PATROL Agents and the Infrastructure Management Servers. If you disable any existing policy, the policy configurations are removed from the PATROL Agents and the Infrastructure Management servers, where the policy was applied. |
Agent Selection Criteria
Property | Description |
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Agent Host Name | Host name of the computer on which the PATROL Agent is installed. Note:
|
Agent Port | Port number through which the PATROL Agent listens for incoming connections from the PATROL console. Use port numbers from 1025 to 65535. |
Agent Version | Version of the PATROL Agent. |
Agent Operating System | Operating system of the computer on which the PATROL Agent is installed. |
Agent IP Address | IP address of the computer on which the PATROL Agent is installed. If you select the Agent IP Address within condition, only IPv4 range is supported. |
Agent Tag | Tag applied on the PATROL Agent. Note: The agent tag value cannot contains special characters such as, single quotation marks ('), double quotation marks ("), ampersand (&), angle brackets (< >), pipe (|), and braces ({ }). |
Integration Service | PATROL Agents connected to the selected Integration Service. |
Infrastructure Management Server | PATROL Agents connected to the selected Infrastructure Management Server. |
Monitoring Solution Name1 | PATROL Agents on which the selected monitoring solution is installed. |
Monitoring Solution Version1 | PATROL Agents on which monitoring solutions of the specified version are installed. |
Tenant Name | Name of the tenant to which the PATROL Agent are associated via the Integration Service. |
1 - The Monitoring Solution Name property is only applicable to PATROL Agent version 10.0 and later.
You can set multiple conditions and also group the conditions to identify the agents.
Agent Configuration
Property | Description |
---|---|
Tag | (Optional) The tag that you want to assign to the PATROL Agent. The format of each tag is <tagName>:<tagDescription>. You can provide multiple tags, separated by commas. If the tag description contains spaces, enclose the description within double quotes. |
Integration Service | Select an Integration Service or an Integration Service cluster that you want to set as the PATROL Agent phone home. The supported values are as follows:
Note: The list of Integration Services includes only the data collection or non-staging Integration Services. |
To create a staging policy
- Log on to the TrueSight console.
- In the navigation pane, expand Configuration and select Infrastructure Policies.
- In the Infrastructure Policies page, click the Staging tab and click Create Policy.
In the Create Policy page, specify the staging policy properties:
- Specify the basic properties. For more information, see General properties.
Configure the conditions to select the PATROL Agents on which you want to apply the policy. For more information, see Agent Selection Criteria properties.
To view the list of PATROL Agents that are selected based on the specified criteria, click Preview.
Configure the PATROL Agents that you want to apply the policy on. For more information, see Agent Configuration properties.
- Click Save.
Comments
Dear Support,
You mentioned above that
PATROL Agents do not forward data or events to the Infrastructure Management server when connected to a staging Integration Service.
PATROL Agents do not "activate" any monitoring or blackout policies when they connect to a staging Integration Service and the staging policy is applied. Agents need to connect to a data collection Integration Service and receive a monitoring policy for data to flow from Agents to Infrastructure Management server.
Does this mean that all managed servers should be connected directory to the Infrastructure management server without connecting to Integration server?
If the managed servers are connected to the integration server, so the agent will not be able to forward events or what?
Thank you Ahmed Salman
Hi Ahmed Salman,
Our SMEs had the following response:
Response for the 1st query:
You cannot directly connect a Patrol Agent to the Infrastructure Management Server without connecting to the Integration Service.
Response for the 2nd query:
Whichever destination you choose in the Event Destination section while adding the Integration Service to the Infrastructure Management Server, the patrol data and events would flow to the chosen destination via the Integration Service.
For more information on the Event Destination options, see Managing Integration Services.
Do let us know if this helps?
Regards,
Shreya
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