Cross-launching from the TrueSight console to the operator console
To access some features not available in the TrueSight Console, you can cross-launch into the BMC TrueSight Infrastructure Management operator console.
The cross-launch functionality is available from the Event Detail and Device Detail pages.
The cross-launch functionality is not supported on mobile platforms.
The following table lists the features that require a cross-launch into the Infrastructure Management operator console. For more information about these features, see the corresponding links.
|Devices||Add configuration changes|
|Devices||View configuration changes|
|Devices||Show parent groups|
|Devices||View service impact graph|
|Monitors||Add configuration changes|
|Monitors||Show parent groups|
|Events||Access the Event Relationship user interface|
|Events||Execute local actions on events|
|Events||Access the Event Collectors|
|Events||Send manual events|
|Events||Generate PDF of graph|
You can also cross-launch from a business service that is displayed in the TrueSight console from the Services view. For information, see Viewing the details of a service.