Configuring the BMC Atrium Orchestrator components

The following sections provide an overview of the steps required to configure the BMC Atrium Orchestrator adapters and modules required for the Triage and Remediation Solution. For more information about modifying adapter and module configurations, see the  Administering section  of the BMC Atrium Orchestrator documentation.

Configure the required adapters

Adapters provide the interface between workflow processes, external systems, and applications. BMC Atrium Orchestrator configures adapters to establish connections and facilitate communications. The following table lists the required adapters, their user guides, and where you can find more information about working with them: 

 Description of adapters required for Triage and Remediation Solution 

To configure an adapter on a grid

1. Open the Grid Manager application.

   Note

   To open Grid Manager, use a web browser to navigate to the Grid Manager application: http://hostName or IPaddress:CDPWebServerPort/baocdp/gm
   This URL is an example where hostName or IPaddress indicates the IP address or host name of the server, where the CDP is installed (example localhost, server1, 192.168.1.123) and where CDPWebServerPort reflects the actual web server port defined during the CDP server installation. (The default port number is 8080.) 

   If security is installed in your environment, the Access Manager log on page is displayed. Log on using the user name and password provided by your administrator. The default username and password are admin and admin123.

2. Select Manage > Adapters.

3. Select the Adapter  check box that is required.

   Note

   To review BMC Atrium Orchestrator adapter information, see the Adapter configurations parameters and nodes table.

4. Configure the adapter type that you just added.

5. Click OK.
   The adapter is added to the Adapters on Grid table.

   Warning

   For specific configuration node requirements, open the Current Operation: Edit an Adapter Configuration view. Switch to the XML view, and update the XML configuration document specified for the adapter. For more information, see Event Adapter User Guide. Some adapters do not require a specific configuration node. In such cases, enter the <config/> XML text in the Properties field.

6. Repeat step 3 to step 6 for each required adapter.

 Adapter configurations parameters and nodes

<config>
<target>nnn.nn.nn.nnn</target>
<port>nnnn</port>
<userName>orchestrationuser</userName>
<password>password</password>
</config>

<config>
<target>172.23.23.225</target>
<user-name>orchestrationuser</user-name>
<password>password</password>
<poll-interval>300</poll-interval>
</config>

<config> 
<escape-double-quotes>true</escape-double-quotes> 
</config>

<config> 

<config>
<port>1859</port>
<gateway-name>BEMGW</gateway-name>
<encryption-key>mc</encryption-key>
</config>

<config>
<mcell-dir-file-path>C:\BEMConfig\mcell.dir</mcell-dir-file-path>
<cell-name>PNCell_cfs-010</cell-name>
<request-field-mapping-file-location>C:\BEMConfig\filter.xml<request-field-mapping-file-location>
</config>

<config> 

<config> 

<config> 
<user-name>admin</user-name> 
<password>admin</password> 
</config>

Enable the required adapters

The Triage and Remediation Solution solution requires that the adapters listed in the following table are installed by using the BMC Atrium Orchestrator content installer. After the content installation is completed, import the adapter wrappers into BMC Atrium Orchestrator Development Studio and enable them on the CDP.

To enable an adapter on a grid

1. In Grid Manager, select Manage > Peers.
2. From the peers list, select the peer where you want to enable the adapter, and then click the Edit icon.
3. In the New Adapters section, click Enable.
4. Select the adapters that you want to enable, and click OK.
5. After selecting the adapters, click OK to enable the adapters on the grid.

Configure and deploy the required OA management modules

The Triage and Remediation Solution requires that the following modules are installed by using the BMC Atrium Orchestrator content installer. After the content installation is completed, import and unbundle the modules into BMC Atrium Orchestrator Development Studio. 

OA management modules required for the Triage and Remediation Solution

Operations Actions Management Modules and Utilities

To complete the module integration

1. Import and unbundle the modules in the BMC Orchestrator Development Studio.
2. Configure each module according to the instructions in Configure and deploy the required OA management modules.
3. Export and enable the modules in Grid Manager.

To import and unbundle a module

1. Open Development Studio and click Library Manager.
2. Click Import Modules.

3. Click From Grid, and then select the grid that contains the module that you want to import.

   
   If you are working offline in Development Studio, the login Window prompts you to log on to import a module from the grid library.

   Tip

   The Library Manager retrieves a list of available modules on the selected grid, and displays them in the Import modules pane. By default, only new modules are displayed. To display all modules on the selected grid, select Show All Versions.

4. Check Unbundle for each module that you want to import and unbundle.
5. Click Import.

Before you enable the module, modify its configuration to match the information you entered when you configured incident, change, and task templates in your BMC Remedy ITSM system.

Modify the BMC Atrium Orchestrator modules in Development Studio

1. From Development Studio, click Designer View.
2. In the Project Explorer under Applications, double-click a module to expand it.
3. Double-click Configuration to open the module Configuration Editor.
4. Under Configuration, double-click the configuration group to display the configuration group items.
5. Double-click a group item to view the configuration items within that group.
6. Update the value of the configuration items in the group according to the information shown in Configuring the Credential Store and Configuring the Triage and Remediation module.
7. Double-click a configuration item, make the required changes to the value, and click Save.
8. Repeat the process of modifying the configuration groups until you finish customizing them for your environment.