Configuring the BMC Atrium Orchestrator components
Configure the required adapters
Adapters provide the interface between workflow processes, external systems, and applications. BMC Atrium Orchestrator configures adapters to establish connections and facilitate communications. The following table lists the required adapters, their user guides, and where you can find more information about working with them:
Description of adapters required for Triage and Remediation Solution
To configure an adapter on a grid
Open the Grid Manager application.
- Select Manage > Adapters.
Select the Adapter check box that is required.
- Configure the adapter type that you just added.
Click OK.
The adapter is added to the Adapters on Grid table.- Repeat step 3 to step 6 for each required adapter.
Adapter configurations parameters and nodes
Enable the required adapters
The Triage and Remediation Solution solution requires that the adapters listed in the following table are installed by using the BMC Atrium Orchestrator content installer. After the content installation is completed, import the adapter wrappers into BMC Atrium Orchestrator Development Studio and enable them on the CDP.
To enable an adapter on a grid
- In Grid Manager, select Manage > Peers.
- From the peers list, select the peer where you want to enable the adapter, and then click the Edit icon.
- In the New Adapters section, click Enable.
- Select the adapters that you want to enable, and click OK.
- After selecting the adapters, click OK to enable the adapters on the grid.
Configure and deploy the required OA management modules
The Triage and Remediation Solution requires that the following modules are installed by using the BMC Atrium Orchestrator content installer. After the content installation is completed, import and unbundle the modules into BMC Atrium Orchestrator Development Studio.
OA management modules required for the Triage and Remediation Solution
For information about the OA management modules, see Operations Actions Management Modules and Utilities in the BMC Atrium Orchestrator Content documentation.
To complete the module integration
- Import and unbundle the modules in the BMC Orchestrator Development Studio.
- Configure each module according to the instructions in Configure and deploy the required OA management modules.
- Export and enable the modules in Grid Manager.
To import and unbundle a module
- Open Development Studio and click Library Manager.
- Click Import Modules.
Click From Grid, and then select the grid that contains the module that you want to import.
If you are working offline in Development Studio, the login Window prompts you to log on to import a module from the grid library.
- Check Unbundle for each module that you want to import and unbundle.
- Click Import.
Before you enable the module, modify its configuration to match the information you entered when you configured incident, change, and task templates in your BMC Remedy ITSM system.
Modify the BMC Atrium Orchestrator modules in Development Studio
- From Development Studio, click Designer View.
- In the Project Explorer under Applications, double-click a module to expand it.
- Double-click Configuration to open the module Configuration Editor.
- Under Configuration, double-click the configuration group to display the configuration group items.
- Double-click a group item to view the configuration items within that group.
- Update the value of the configuration items in the group according to the information shown in Configuring-the-Credential-Store and Configuring-the-Triage-and-Remediation-module.
- Double-click a configuration item, make the required changes to the value, and click Save.
- Repeat the process of modifying the configuration groups until you finish customizing them for your environment.