Configuring a CI Type as a service on the TrueSight console

You can configure either predefined CI Types or user-defined CI Types as Services. Predefined CI Types are already defined CI Types available in TrueSight Infrastructure Management, for example Application, DataBase, Business Process, Organization etc. The user-defined CI Types can be created in the BMC Atrium CMDB. The following sections explain the prerequisites and the procedure to configure CI Types as services.

Before you begin

• To configure a CI Type as a Service, ensure that you have  Solution Administrator level  access.
• To configure a predefined CI Type as a Service, ensure that the TrueSight Infrastructure Management is registered as a component with TrueSight Presentation Server.
• To configure a user-defined CI Type as a Service, ensure that the BMC Atrium CMDB is integrated with the TrueSight Infrastructure Management, and this TrueSight Infrastructure Management is registered as a component with TrueSight Presentation Server.

To configure a CI Type as a service

The following video (6:06) illustrates how to configure CI Types as services to monitor them on TrueSight console.

https://youtu.be/laG_43J9nxY

Perform the following sequence of steps to configure a CI Type as a service:

1. In the TrueSight console, select Monitoring > Services. 
2. On the Services page, click the action menu  and select Configure CI Types as shown in the following figure:
   
   
   
   

3. Select CI Types to configure as Services dialog box is displayed with a list of CI Types.
   
   
   

   Note

   • Select CI Types to configure as Services dialog box displays 17 predefined CI Types. If you want to configure additional CI Types (predefined and user-defined) as Services, run the tssh command. For step by step instructions, see To configure additional CI Types as a services.
   • CI Type list gets updated at a time interval of 20 minutes. If you find any discrepancy in the CI Type list and want to see the updated list immediately, restart the TrueSight Presentation Server.

4. Select a check box for choosing a specific CI Type. To search a specific CI Type, type the CI Type name in the search box and press Enter.

   Note

   Business Service is a mandatory CI Type that is configured by default. You can select a maximum of 20 CI Types.

   
   

   Recommendation

   Configure top level CI Types such as Application, Application System, Cluster, Organization etc. as services for better monitoring of services in your environment.

5. Click Save to apply the configuration. 

After the configurations are applied successfully, these CIs can be monitored as Services on the Services page.

To configure additional CI Types as a services

You can configure a maximum of 17 predefined CI Types as services from the Services page of the TrueSight console. The following table represents the complete list of predefined CI Types available in TrueSight Infrastructure Management. To configure any additional CI Types (predefined and user-defined) those are not listed when you click Configure CI Types option on the Services page, run the tssh command as explained in the following section.

CI Type Name	Icon	CI Type Name	Icon	CI Type Name	Icon	CI Type Name	Icon
Activity		Connectivity Segment		Logical Entity		Storage Extent
Application		Database		Logical System Component		Storage Subsystem
Application Infrastructure		Database Storage		Mainframe		Storage Volume
Application Service		Disk Drive		Media		System
Application System		Disk Partition		MF Coupling Facility		System Component
Base Element		File System		Offering		System Resource
Business Process		Floppy Drive		Operating System		System Service
Business Service		Hardware Package		Organization		System Software
CD ROM DRIVE		Hardware System Component		Physical Location		Tape Drive
Chassis		IP Connectivity Subnet		Remote File System		Transaction
Cluster		IPX Connectivity Network		Resource Pool		UPS
Collection		LAN		Service Offering		User Community
Concrete Collection		LNs Collection		Service Offering Instance		Virtual System Enabler
Connectivity Collection		Local File System		Software		WAN
		Logical Disk		Software Server		User-defined CI Type

1. Navigate to the <Presentation Server Installation Directory>\truesightpserver\bin directory location.

2. Run the following command at the command prompt to configure additional CI Types as services:

   #Syntax

   tssh properties set include.citypes.as.service <CI Types list seperated by comma>

   #Example

   tssh properties set include.citypes.as.service bmc_lan,bmc_wan,bmc_collection

   In the preceding command, bmc_lan, bmc_wan, bmc_collection are the names of the CI Types that will be included in the CI Type list.

3. Run the following command to reload the properties set in the preceding command:

   tssh properties reload

4. In the TrueSight console, select Monitoring > Services. 
5. On the Services page, click the action menu  and select Configure CI Types as shown in the following figure:
   
   
   

6. Select CI Types to configure as Services dialog box is displayed with a list of CI Types. This list now displays additional CI Types those were included through tssh command as highlighted in the following figure:
   

7. Select check boxes representing LAN,WAN, and Collection CI Types. 

8. Click Save to apply the configuration. 

After the configurations are applied successfully, these CIs can be monitored as Services on the Services page.

Where to go from here

Monitoring services from the TrueSight console