Components of Triage and Remediation Solution

Supported versions

The Atrium Orchestrator integration is available in version 11.0.00.02 and later.

At a minimum, this integration requires BMC Atrium Orchestrator Platform 7.9 to be installed. Also, BMC Triage and Remediation Solution run book version 20.17.01 or earlier must be installed. This run book is deprecated from TrueSight Orchestration Content 20.18.01 onwards.

For more information, see the following links:

  • Installing TrueSight Orchestration Platform
  • Installing the BMC Atrium Orchestrator Content

 

Related topics

Integrating with Atrium Orchestrator to enable the Triage and Remediation workflow

Configuring the Triage and Remediation solution

Installing the Triage and Remediation solution

The Triage and Remediation Solution comprises mandatory and optional BMC products.

Mandatory BMC products

  • Infrastructure Management Performance Management
  • BMC PATROL
  • BMC Atrium Orchestrator Platform and Content

     BMC Atrium Orchestrator content:
    • AutoPilot Operations Action (OA) Change Management
    • AutoPilot OA Configuration Management
    • AutoPilot OA Incident Management
    • AutoPilot OA Event Management
    • AutoPilot OA Network Utilities
    • AutoPilot OA Task Management
    • AutoPilot OA Credentials Store
    • AutoPilot AD Utilities
    • AutoPilot OA Common Utilities
    • BMC Remedy AR System Application adapter and Remedy Monitor adapter
    • BMC Atrium Orchestrator BMC Event Management and ProactiveNet Monitor adapter
    • BMC Atrium Orchestrator BMC Event Management and ProactiveNet Actor adapter
    • BMC Atrium Orchestrator Telnet adapter
    • BMC Atrium Orchestrator Windows Command adapter
    • BMC Atrium Orchestrator SSH adapter
    • AMP AD BMC Remedy ARS module (BMC Atrium Orchestrator Remedy adapter module)
    • RBA AD BMC Event Manager module (BMC Atrium Orchestrator Event Manager adapter module)

Optional BMC products

  • BMC Remedy IT Service Management (BMC Remedy ITSM)
  • BMC Atrium Configuration Management Database (BMC Atrium CMDB) 
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